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Development of Evaluation Indicators for Level of Service on Academic Library Users with Disabilities

  • Journal of Korean Library and Information Science Society
  • Abbr : JKLISS
  • 2013, 44(4), pp.71-92
  • DOI : 10.16981/kliss.44.4.201312.71
  • Publisher : Korean Library And Information Science Society
  • Research Area : Interdisciplinary Studies > Library and Information Science

박종배 1

1성균관대학교 학술정보관

Accredited

ABSTRACT

The purpose of this study was to identify the service factors of university libraries which aim to improve the educational welfare of the disabled, and to develop an evaluation indicator to evaluate these vital service factors. To proceed with this study, guidelines of public library services for people with disabilities, and previous research and job description of academy library analysed and developed indicators suited for evaluating academic library services for people with disabilities. A pilot survey and main survey about the evaluation factors and indicators conducted with librarians who work for university libraries, and the questions were refined by exploratory factor analysis of the data collected from the survey. As a result, through the process of identifying reliability and validity, it turned out that the evaluation factor and subordinate index of university library services for the disabled consisted of 8 factors and 33 indicators.

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