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@article{ART002627754},
author={Park, Tae-yeon and Hyo-Jung Oh},
title={A Study on Library Service in the Post-COVID Era through Issues on Media},
journal={Journal of Korean Library and Information Science Society},
issn={2466-2542},
year={2020},
volume={51},
number={3},
pages={251-279},
doi={10.16981/kliss.51.3.202009.251}

TY - JOUR
AU - Park, Tae-yeon
AU - Hyo-Jung Oh
TI - A Study on Library Service in the Post-COVID Era through Issues on Media
JO - Journal of Korean Library and Information Science Society
PY - 2020
VL - 51
IS - 3
PB - Korean Library And Information Science Society
SP - 251
EP - 279
SN - 2466-2542
AB - This study noted the recent impact of Coronavirus Disease-19 (Corona 19) on the environment surrounding the library, and investigated the libraries’ response activities. In addition, related issues on news media and social media were detected based on text mining techniques to engage environmental changes surrounding the library. Key issues were derived from 1,852 news reports on the library related to the Corona 19 situation and 227,983 tweets related to the library during the Corona 19 epidemic. Through this, implications were derived: prolonged ‘Untact’ situations, increased e-book lending, improved expectations for online services and librarians, and re-conceptualized library space. In addition, the direction of future services was discussed by selecting representative examples of library services provided in the non-face-to-face (untact) situation and dividing them into books, services, and spaces.
KW - COVID-19;Untact Service;User Service;Media Analysis;Text Mining
DO - 10.16981/kliss.51.3.202009.251
ER -

Park, Tae-yeon and Hyo-Jung Oh. (2020). A Study on Library Service in the Post-COVID Era through Issues on Media. Journal of Korean Library and Information Science Society, 51(3), 251-279.

Park, Tae-yeon and Hyo-Jung Oh. 2020, "A Study on Library Service in the Post-COVID Era through Issues on Media", Journal of Korean Library and Information Science Society, vol.51, no.3 pp.251-279. Available from: doi:10.16981/kliss.51.3.202009.251

Park, Tae-yeon, Hyo-Jung Oh "A Study on Library Service in the Post-COVID Era through Issues on Media" Journal of Korean Library and Information Science Society 51.3 pp.251-279 (2020) : 251.

Park, Tae-yeon, Hyo-Jung Oh. A Study on Library Service in the Post-COVID Era through Issues on Media. 2020; 51(3), 251-279. Available from: doi:10.16981/kliss.51.3.202009.251

Park, Tae-yeon and Hyo-Jung Oh. "A Study on Library Service in the Post-COVID Era through Issues on Media" Journal of Korean Library and Information Science Society 51, no.3 (2020) : 251-279.doi: 10.16981/kliss.51.3.202009.251

Park, Tae-yeon; Hyo-Jung Oh. A Study on Library Service in the Post-COVID Era through Issues on Media. Journal of Korean Library and Information Science Society, 51(3), 251-279. doi: 10.16981/kliss.51.3.202009.251

Park, Tae-yeon; Hyo-Jung Oh. A Study on Library Service in the Post-COVID Era through Issues on Media. Journal of Korean Library and Information Science Society. 2020; 51(3) 251-279. doi: 10.16981/kliss.51.3.202009.251

Park, Tae-yeon, Hyo-Jung Oh. A Study on Library Service in the Post-COVID Era through Issues on Media. 2020; 51(3), 251-279. Available from: doi:10.16981/kliss.51.3.202009.251

Park, Tae-yeon and Hyo-Jung Oh. "A Study on Library Service in the Post-COVID Era through Issues on Media" Journal of Korean Library and Information Science Society 51, no.3 (2020) : 251-279.doi: 10.16981/kliss.51.3.202009.251