Informatization Policy 2023 KCI Impact Factor : 4.08
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pISSN : 1598-3498
- https://journal.kci.go.kr/nia
KJCKorea
Journal Central
A Study on the Improvement of Smart Work Satisfaction and Productivity
- Informatization Policy
- Abbr : 정보화정책
- 2014, 21(2), pp.24-48
- Publisher : NIA
- Research Area : Social Science > Public Policy
이대형 1, Cho seung yeon 2, Hee-Woong KIM 2
1KTG&E
2연세대학교
Accredited
ABSTRACT
Smart working, along with the spread of smart device use, has recently garnered increasedinterest. The issue has become focused on low labor productivity over working time, work-lifebalance and social discussion. There has also been a shift in working styles due to the development of mobile,security, and cloud computing-related IT technology support and activation of the smart work environment.
However, former research show concern that smart working may not meet the initially expected levels ofproductivity. This empirical study was carried out to introduce the impact of teleworking on increasedproductivity and satisfaction in companies and public institutions through user interviews, a socio-technicalsystems approach and surveys. To summarize the results of this study, ‘Telework satisfaction’is directlyinfluenced by ‘Work-life balance’, ‘Telework-system fit, and ‘Telework-job fit’. Direct impact factors of‘Telework productivity’are‘ Telework-job fit’,‘ Telework satisfaction’, and‘ Telework environment quality’.
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This paper was written with support from the National Research Foundation of Korea.