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Investigating Museum Visitors’ Value and Behavior for Cultural Tourism Convergence: Extension of Value-Attitude-Behavior Theory and the Moderating Role of Perceived Price

김주현 1 Han, Hee-sup 1

1세종대학교

Excellent Accredited

ABSTRACT

In the present study, we developed an extended Value-Attitude-Behavior (VAB) model in order to clearly understand museum visitors’ post-purchase decision-making process. A field survey was conducted throughout major museums located in Seoul, Korea. A total of 310 usable responses were utilized to achieve the objectives of this research. Results of the structural analysis revealed that knowledge and relational values positively affected visitor attitude. This attitude subsequently had both a positive and negative influence on positive and negative anticipated emotions, respectively. In addition, it was found that while positive anticipated emotion exerted a significant impact on the revisit intention, negative anticipated emotion was not significantly related to intention. A close examination of the indirect relationships among variables indicated that positive attitude and positive anticipated emotion played a partial mediating role in the proposed theoretical framework. Moreover, findings from the test for metric invariance showed that the perceived price moderated the knowledge value.

Citation status

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