Journal of Tourism Sciences 2023 KCI Impact Factor : 2.7
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pISSN : 1226-0533 / eISSN : 2713-6388
- https://journal.kci.go.kr/JTS
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The Influence of Conflicts Between Travel Companions on Travel Satisfaction and Reaccompanying Intention: Mainly Focusing on the Relationship of Conflict-Inducing Factors and Conflict Types
- Journal of Tourism Sciences
- Abbr : JTS
- 2018, 42(7), pp.161-182
- DOI : 10.17086/JTS.2018.42.7.161.182
- Publisher : The Tourism Sciences Society Of Korea
- Research Area : Social Science > Tourism
Minjung Hong 1, Cho, Yong-hyun 1
1세종대학교
Excellent Accredited
ABSTRACT
This study examines causes of inter-companion conflicts in detail and determines the structural relationships that these conflict factors impose on types of conflict – covert or expressive, travel satisfaction, and reaccompanying intention. This study found that inter-companion conflicts arise mainly from four categories of factors: dogmatic decision-making, lack of general manners, different travel preferences, and reliant behavior. Lack of general manners and different travel preferences had a significant influence on covert conflicts, and lack of general manners had a significant influence on expressive conflicts. Covert conflicts significantly influenced travel satisfaction and reaccompanying intention. This study holds significance by constituting an academic basis for conflict-inducing factors between travel companions. The differing influences of conflict-inducing factors on covert and expressive conflicts are also meaningful. It ultimately helps improve quality of travels by managing inter-companion conflicts, and the tourism industry also can suggest appropriate conflict management strategies regarding these conflict-inducing factors.
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