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Usability Analysis for Improving UX Design of NAVER App Main Page in Smartphone Environment -Focusing on the main screen and search function-

  • Journal of Communication Design
  • Abbr : JCD
  • 2019, 69(), pp.271-280
  • DOI : 10.25111/jcd.2019.69.21
  • Publisher : CDAK Society of Communication Design
  • Research Area : Arts and Kinesiology > Design > Visual Information Design > Information Design
  • Received : September 10, 2019
  • Accepted : October 28, 2019
  • Published : October 31, 2019

Yoo, Sung-Ho 1

1동덕여자대학교

Accredited

ABSTRACT

Naver, the No. 1 portal in South Korea, recently opened a new service to improve the usability of its mobile apps and focus on searching. In this study, the company conducted a test to present the application's improvement plan by comparing the advantages and disadvantages of Naver's mobile app before and after renewal through Usability Test. As a scope of research, it focused on main page, search and setup of Naver mobile app. As a research method, the usability test was conducted by combining screen test and interview method. As a result of the test, the search function of the renewed Naver app has improved well so that it can be used and focused on the search. However, some people still find it difficult to use news and other content, as well as the 'Bottom menu' and 'Set-up menu' found them uncomfortable than before. Despite the recent increase in the number of middle-aged people in their 40s and 60s, consideration is needed as there are still many unfamiliar and difficult user environments to use in this age group.

Citation status

* References for papers published after 2023 are currently being built.