@article{ART003231140},
author={Hye Sook Ha and Seung In Kim},
title={AI-mediated Art Therapy Platform: Enhancing Usability and Psychological Wellbeing},
journal={Industry Promotion Research},
issn={2466-1139},
year={2025},
volume={10},
number={3},
pages={249-260},
doi={10.21186/IPR.2025.10.3.249}
TY - JOUR
AU - Hye Sook Ha
AU - Seung In Kim
TI - AI-mediated Art Therapy Platform: Enhancing Usability and Psychological Wellbeing
JO - Industry Promotion Research
PY - 2025
VL - 10
IS - 3
PB - Industrial Promotion Institute
SP - 249
EP - 260
SN - 2466-1139
AB - This study investigates the emotional and functional value of AI-mediated features in digital art therapy platforms, with the aim of informing design practices that enhance psychological wellbeing. Twelve platform features were evaluated using the Kano Model and Timko’s Coefficients to assess their impact on user satisfaction and dissatisfaction. Grounded in Positive Computing theory, the analysis examined how these features support core psychological needs—autonomy, competence, relatedness and meaning. To complement the quantitative findings, semi-structured interviews were conducted with professionals in psychology, education and creative industries, offering qualitative insights into the practical relevance of these features. Results indicated that features facilitating meaning-making, therapeutic relatedness, and creative autonomy were most strongly associated with customer satisfaction. These findings underscore the importance of integrating psychological design principles into AI-mediated therapeutic platforms to improve both usability and emotional engagement.
KW - AI;Art Therapy Platform;Digital Mental Health Service;Positive Computing;Kano Model;Timko’s Customer Satisfaction Coefficients
DO - 10.21186/IPR.2025.10.3.249
ER -
Hye Sook Ha and Seung In Kim. (2025). AI-mediated Art Therapy Platform: Enhancing Usability and Psychological Wellbeing. Industry Promotion Research, 10(3), 249-260.
Hye Sook Ha and Seung In Kim. 2025, "AI-mediated Art Therapy Platform: Enhancing Usability and Psychological Wellbeing", Industry Promotion Research, vol.10, no.3 pp.249-260. Available from: doi:10.21186/IPR.2025.10.3.249
Hye Sook Ha, Seung In Kim "AI-mediated Art Therapy Platform: Enhancing Usability and Psychological Wellbeing" Industry Promotion Research 10.3 pp.249-260 (2025) : 249.
Hye Sook Ha, Seung In Kim. AI-mediated Art Therapy Platform: Enhancing Usability and Psychological Wellbeing. 2025; 10(3), 249-260. Available from: doi:10.21186/IPR.2025.10.3.249
Hye Sook Ha and Seung In Kim. "AI-mediated Art Therapy Platform: Enhancing Usability and Psychological Wellbeing" Industry Promotion Research 10, no.3 (2025) : 249-260.doi: 10.21186/IPR.2025.10.3.249
Hye Sook Ha; Seung In Kim. AI-mediated Art Therapy Platform: Enhancing Usability and Psychological Wellbeing. Industry Promotion Research, 10(3), 249-260. doi: 10.21186/IPR.2025.10.3.249
Hye Sook Ha; Seung In Kim. AI-mediated Art Therapy Platform: Enhancing Usability and Psychological Wellbeing. Industry Promotion Research. 2025; 10(3) 249-260. doi: 10.21186/IPR.2025.10.3.249
Hye Sook Ha, Seung In Kim. AI-mediated Art Therapy Platform: Enhancing Usability and Psychological Wellbeing. 2025; 10(3), 249-260. Available from: doi:10.21186/IPR.2025.10.3.249
Hye Sook Ha and Seung In Kim. "AI-mediated Art Therapy Platform: Enhancing Usability and Psychological Wellbeing" Industry Promotion Research 10, no.3 (2025) : 249-260.doi: 10.21186/IPR.2025.10.3.249
