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A Comparative Analysis of Resume Writing UX in Korean Job Platforms: Focusing on JobKorea and Wanted

  • Industry Promotion Research
  • Abbr : IPR
  • 2026, 11(1), pp.287~294
  • DOI : 10.21186/IPR.2026.11.1.287
  • Publisher : Industrial Promotion Institute
  • Research Area : Interdisciplinary Studies > Interdisciplinary Research
  • Received : November 19, 2025
  • Accepted : December 11, 2025
  • Published : January 31, 2026

Cho Hyang Kim 1 Seung In Kim 1

1홍익대학교

Accredited

ABSTRACT

As job market challenges intensify and interest in career transitions grows in South Korea, resume writing has emerged as a core task requiring continuous management. This study aims to identify qualitative differences in user experience (UX) during the resume creation process between two major domestic job platforms: JobKorea, a traditional platform established in 2000, and Wanted, a newer platform launched in 2015. The research employed a Google Survey to assess each platform’s System Usability Scale (SUS), user engagement, and satisfaction. Additionally, five UX experts conducted heuristic evaluations based on Jakob Nielsen’s ten usability heuristics. The findings revealed significant qualitative differences between the two platforms, highlighting their respective strengths and user group preferences. This study offers practical implications for enhancing UX design in job-matching platforms and provides a foundation for future research in the field.

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