@article{ART003335456},
author={Siwon Lee and Seung In Kim},
title={The Effectiveness of Mobile UX Design Guidelines for the "New Silver" Generation: Focusing on Mobile Banking},
journal={Industry Promotion Research},
issn={2466-1139},
year={2026},
volume={11},
number={2},
pages={287-295},
doi={10.21186/IPR.2026.11.2.287}
TY - JOUR
AU - Siwon Lee
AU - Seung In Kim
TI - The Effectiveness of Mobile UX Design Guidelines for the "New Silver" Generation: Focusing on Mobile Banking
JO - Industry Promotion Research
PY - 2026
VL - 11
IS - 2
PB - Industrial Promotion Institute
SP - 287
EP - 295
SN - 2466-1139
AB - Traditional UX guidelines for older adults are based on simplification principles to compensate for physical and cognitive decline, and many companies have developed simplified modes accordingly. This study conducted a usability evaluation of mobile banking tasks with 12 participants of the New Silver generation (aged 62–70, with over 10 years of smartphone experience). The results showed that core principles of existing guidelines—scrolling avoidance and mechanical step separation—actually hindered usability, whereas designs utilizing contemporary UI patterns such as scroll-based architecture, bottom sheets, and layer popups demonstrated superior task efficiency and satisfaction. This indicates that the New Silver generation has sufficiently adapted to mobile interfaces, and that design for older adults should move beyond uniform simplification to reflect digital proficiency. While this study has limitations as exploratory research based on a single task and small sample, it provides practical guidance for New Silver-friendly service design by distinguishing elements to be maintained, discarded, or improved from existing guidelines.
KW - New Silver Generation;Older Adult UX;Mobile Banking;Usability;User Experience;Usability Evaluation
DO - 10.21186/IPR.2026.11.2.287
ER -
Siwon Lee and Seung In Kim. (2026). The Effectiveness of Mobile UX Design Guidelines for the "New Silver" Generation: Focusing on Mobile Banking. Industry Promotion Research, 11(2), 287-295.
Siwon Lee and Seung In Kim. 2026, "The Effectiveness of Mobile UX Design Guidelines for the "New Silver" Generation: Focusing on Mobile Banking", Industry Promotion Research, vol.11, no.2 pp.287-295. Available from: doi:10.21186/IPR.2026.11.2.287
Siwon Lee, Seung In Kim "The Effectiveness of Mobile UX Design Guidelines for the "New Silver" Generation: Focusing on Mobile Banking" Industry Promotion Research 11.2 pp.287-295 (2026) : 287.
Siwon Lee, Seung In Kim. The Effectiveness of Mobile UX Design Guidelines for the "New Silver" Generation: Focusing on Mobile Banking. 2026; 11(2), 287-295. Available from: doi:10.21186/IPR.2026.11.2.287
Siwon Lee and Seung In Kim. "The Effectiveness of Mobile UX Design Guidelines for the "New Silver" Generation: Focusing on Mobile Banking" Industry Promotion Research 11, no.2 (2026) : 287-295.doi: 10.21186/IPR.2026.11.2.287
Siwon Lee; Seung In Kim. The Effectiveness of Mobile UX Design Guidelines for the "New Silver" Generation: Focusing on Mobile Banking. Industry Promotion Research, 11(2), 287-295. doi: 10.21186/IPR.2026.11.2.287
Siwon Lee; Seung In Kim. The Effectiveness of Mobile UX Design Guidelines for the "New Silver" Generation: Focusing on Mobile Banking. Industry Promotion Research. 2026; 11(2) 287-295. doi: 10.21186/IPR.2026.11.2.287
Siwon Lee, Seung In Kim. The Effectiveness of Mobile UX Design Guidelines for the "New Silver" Generation: Focusing on Mobile Banking. 2026; 11(2), 287-295. Available from: doi:10.21186/IPR.2026.11.2.287
Siwon Lee and Seung In Kim. "The Effectiveness of Mobile UX Design Guidelines for the "New Silver" Generation: Focusing on Mobile Banking" Industry Promotion Research 11, no.2 (2026) : 287-295.doi: 10.21186/IPR.2026.11.2.287
