@article{ART003335512},
author={Cheol-ki Min},
title={Advancing Data-Driven Customized Social Service Markets: A Comparative Study of Cash and Service Benefits},
journal={Industry Promotion Research},
issn={2466-1139},
year={2026},
volume={11},
number={2},
pages={457-463},
doi={10.21186/IPR.2026.11.2.457}
TY - JOUR
AU - Cheol-ki Min
TI - Advancing Data-Driven Customized Social Service Markets: A Comparative Study of Cash and Service Benefits
JO - Industry Promotion Research
PY - 2026
VL - 11
IS - 2
PB - Industrial Promotion Institute
SP - 457
EP - 463
SN - 2466-1139
AB - This study examines the policy limitations of universal cash transfers amidst the rise of new social risks, exploring strategies to advance social service markets through customized services and data-driven precision welfare. Utilizing balanced panel data from the 15th to 18th waves of the Korea Welfare Panel Study (KoWEPS), we applied a Panel Fixed Effects Model and Propensity Score Matching-Difference-in-Differences (PSM-DID). The empirical results demonstrate that while universal cash transfers exhibit only short-term, economic effects on improving the multidimensional quality of life for vulnerable populations, customized social services yield long-term, sustained positive effects, particularly in relational satisfaction. Furthermore, social service interventions significantly reduce unmet welfare needs, such as care and medical gaps. This research argues that beyond uniform income maintenance, AI and data-driven matching systems can eradicate the stigma of targeting and resolve information asymmetry in the service market. Ultimately, we propose that by freeing human professionals from administrative burdens, technology enables them to focus on the human connection and emotional empathy—the temperature AI cannot reach—thus functioning as "warm technology" that restores the true essence of care.
KW - New Social Risks;Universal Cash Transfers;Social Investment State;Precision Welfare;Warm Technology;Panel Fixed Effects Model
DO - 10.21186/IPR.2026.11.2.457
ER -
Cheol-ki Min. (2026). Advancing Data-Driven Customized Social Service Markets: A Comparative Study of Cash and Service Benefits. Industry Promotion Research, 11(2), 457-463.
Cheol-ki Min. 2026, "Advancing Data-Driven Customized Social Service Markets: A Comparative Study of Cash and Service Benefits", Industry Promotion Research, vol.11, no.2 pp.457-463. Available from: doi:10.21186/IPR.2026.11.2.457
Cheol-ki Min "Advancing Data-Driven Customized Social Service Markets: A Comparative Study of Cash and Service Benefits" Industry Promotion Research 11.2 pp.457-463 (2026) : 457.
Cheol-ki Min. Advancing Data-Driven Customized Social Service Markets: A Comparative Study of Cash and Service Benefits. 2026; 11(2), 457-463. Available from: doi:10.21186/IPR.2026.11.2.457
Cheol-ki Min. "Advancing Data-Driven Customized Social Service Markets: A Comparative Study of Cash and Service Benefits" Industry Promotion Research 11, no.2 (2026) : 457-463.doi: 10.21186/IPR.2026.11.2.457
Cheol-ki Min. Advancing Data-Driven Customized Social Service Markets: A Comparative Study of Cash and Service Benefits. Industry Promotion Research, 11(2), 457-463. doi: 10.21186/IPR.2026.11.2.457
Cheol-ki Min. Advancing Data-Driven Customized Social Service Markets: A Comparative Study of Cash and Service Benefits. Industry Promotion Research. 2026; 11(2) 457-463. doi: 10.21186/IPR.2026.11.2.457
Cheol-ki Min. Advancing Data-Driven Customized Social Service Markets: A Comparative Study of Cash and Service Benefits. 2026; 11(2), 457-463. Available from: doi:10.21186/IPR.2026.11.2.457
Cheol-ki Min. "Advancing Data-Driven Customized Social Service Markets: A Comparative Study of Cash and Service Benefits" Industry Promotion Research 11, no.2 (2026) : 457-463.doi: 10.21186/IPR.2026.11.2.457
