본문 바로가기
  • Home

Impact of Organizational Citizenship Behavior on Job Satisfaction through Empowerment

  • Journal of The Korea Society of Computer and Information
  • Abbr : JKSCI
  • 2020, 25(4), pp.207-212
  • DOI : 10.9708/jksci.2020.25.04.207
  • Publisher : The Korean Society Of Computer And Information
  • Research Area : Engineering > Computer Science
  • Received : March 9, 2020
  • Accepted : March 30, 2020
  • Published : April 30, 2020

AHN Sang Joon 1

1경희대학교

Accredited

ABSTRACT

We propose a empirically analyzed the relationship between organizational citizenship behavior, empowerment and job satisfaction of 546 office workers in general companies in Seoul city using SPSS 23.0 and AMOS 21.0. The results of this study were as follows: First, participatory behavior positively influenced self-determination in the relationship between empowerment and organizational citizenship behavior. Second, altruism had a positive effect on job satisfaction in the relationship between organizational citizenship behavior and job satisfaction. Third, looking at the aspect of direct and indirect effects on job satisfaction, it was noticeable that the altruism of organizational citizenship behavior had a higher direct effect, and that participatory behavior had a higher figure of the indirect effect. On the other hand, self-determination and influence/meaning, which are factors of empowerment, showed a higher figure than organizational citizenship behavior. Therefore, it is noticeable that empowerment is the most important factor in terms of affecting job satisfaction. that is, continuous monitoring of the effectiveness of the empowerment granted to members and improvement of the meaning and self-determination of the role at the workplace through training will increase the autonomy and it will contribute to the activation of the organization.

Citation status

* References for papers published after 2022 are currently being built.