@article{ART001757013},
author={김미혜 and Chang Soo Lee},
title={The Impact of OPAC Usability on User Satisfaction and Loyalty in University Library},
journal={Journal of the Korean Biblia Society for Library and Information Science},
issn={1229-2435},
year={2013},
volume={24},
number={1},
pages={5-24}
TY - JOUR
AU - 김미혜
AU - Chang Soo Lee
TI - The Impact of OPAC Usability on User Satisfaction and Loyalty in University Library
JO - Journal of the Korean Biblia Society for Library and Information Science
PY - 2013
VL - 24
IS - 1
PB - Journal Of The Korean Biblia Society For Library And Information Science
SP - 5
EP - 24
SN - 1229-2435
AB - OPAC is a very important interface for user to use and search library collection and electronic resources. The purpose of this study is to analyze empirically the impact of OPAC usability on user satisfaction and loyalty in an university library setting. The OPAC functions investigated are keyword searching, integrated searching, faceted navigation, relevance ranking, spelling check, recommendations, user participation, and Really Simple Syndication(RSS), etc. This study investigated what usability effects on user satisfaction and loyalty and suggested the way to improve user satisfaction and loyalty.
KW - University Library;Satisfaction;OPAC;Usability;Loyalty
DO -
UR -
ER -
김미혜 and Chang Soo Lee. (2013). The Impact of OPAC Usability on User Satisfaction and Loyalty in University Library. Journal of the Korean Biblia Society for Library and Information Science, 24(1), 5-24.
김미혜 and Chang Soo Lee. 2013, "The Impact of OPAC Usability on User Satisfaction and Loyalty in University Library", Journal of the Korean Biblia Society for Library and Information Science, vol.24, no.1 pp.5-24.
김미혜, Chang Soo Lee "The Impact of OPAC Usability on User Satisfaction and Loyalty in University Library" Journal of the Korean Biblia Society for Library and Information Science 24.1 pp.5-24 (2013) : 5.
김미혜, Chang Soo Lee. The Impact of OPAC Usability on User Satisfaction and Loyalty in University Library. 2013; 24(1), 5-24.
김미혜 and Chang Soo Lee. "The Impact of OPAC Usability on User Satisfaction and Loyalty in University Library" Journal of the Korean Biblia Society for Library and Information Science 24, no.1 (2013) : 5-24.
김미혜; Chang Soo Lee. The Impact of OPAC Usability on User Satisfaction and Loyalty in University Library. Journal of the Korean Biblia Society for Library and Information Science, 24(1), 5-24.
김미혜; Chang Soo Lee. The Impact of OPAC Usability on User Satisfaction and Loyalty in University Library. Journal of the Korean Biblia Society for Library and Information Science. 2013; 24(1) 5-24.
김미혜, Chang Soo Lee. The Impact of OPAC Usability on User Satisfaction and Loyalty in University Library. 2013; 24(1), 5-24.
김미혜 and Chang Soo Lee. "The Impact of OPAC Usability on User Satisfaction and Loyalty in University Library" Journal of the Korean Biblia Society for Library and Information Science 24, no.1 (2013) : 5-24.