@article{ART001885674},
author={Kim Sung-Jin},
title={Analyzing Usage Behavior of Mobile Services in Academic Libraries by Using Diary Method},
journal={Journal of the Korean Biblia Society for Library and Information Science},
issn={1229-2435},
year={2014},
volume={25},
number={2},
pages={165-187},
doi={10.14699/kbiblia.2014.25.2.165}
TY - JOUR
AU - Kim Sung-Jin
TI - Analyzing Usage Behavior of Mobile Services in Academic Libraries by Using Diary Method
JO - Journal of the Korean Biblia Society for Library and Information Science
PY - 2014
VL - 25
IS - 2
PB - Journal Of The Korean Biblia Society For Library And Information Science
SP - 165
EP - 187
SN - 1229-2435
AB - This study aimed to analyze users’ behaviors to use mobile services of academic libraries by indirectly observing users’ experiences based on their diaries. Ultimately, this study intended to contribute to the development of mobile services in academic libraries by helping academic libraries understand users and their needs of mobile services. For this, diary method was conducted with 20 students at two academic libraries. These participants should report detailed process and thoughts immediately after using mobile library services at least once a day during a week. Totally 137 diaries were collected. And then this study conducted a content analysis to figure out what information needs they had, whether or not the needs were solved, what menu they selected, and what steps and gaps they got. In addition, on the basis of the findings, this study suggested further steps for improving mobile services at academic libraries.
KW - Diary Method;Diary;Mobile Library Services;Mobile Services;Usage Behavior;Academic Libraries;User Studies
DO - 10.14699/kbiblia.2014.25.2.165
ER -
Kim Sung-Jin. (2014). Analyzing Usage Behavior of Mobile Services in Academic Libraries by Using Diary Method. Journal of the Korean Biblia Society for Library and Information Science, 25(2), 165-187.
Kim Sung-Jin. 2014, "Analyzing Usage Behavior of Mobile Services in Academic Libraries by Using Diary Method", Journal of the Korean Biblia Society for Library and Information Science, vol.25, no.2 pp.165-187. Available from: doi:10.14699/kbiblia.2014.25.2.165
Kim Sung-Jin "Analyzing Usage Behavior of Mobile Services in Academic Libraries by Using Diary Method" Journal of the Korean Biblia Society for Library and Information Science 25.2 pp.165-187 (2014) : 165.
Kim Sung-Jin. Analyzing Usage Behavior of Mobile Services in Academic Libraries by Using Diary Method. 2014; 25(2), 165-187. Available from: doi:10.14699/kbiblia.2014.25.2.165
Kim Sung-Jin. "Analyzing Usage Behavior of Mobile Services in Academic Libraries by Using Diary Method" Journal of the Korean Biblia Society for Library and Information Science 25, no.2 (2014) : 165-187.doi: 10.14699/kbiblia.2014.25.2.165
Kim Sung-Jin. Analyzing Usage Behavior of Mobile Services in Academic Libraries by Using Diary Method. Journal of the Korean Biblia Society for Library and Information Science, 25(2), 165-187. doi: 10.14699/kbiblia.2014.25.2.165
Kim Sung-Jin. Analyzing Usage Behavior of Mobile Services in Academic Libraries by Using Diary Method. Journal of the Korean Biblia Society for Library and Information Science. 2014; 25(2) 165-187. doi: 10.14699/kbiblia.2014.25.2.165
Kim Sung-Jin. Analyzing Usage Behavior of Mobile Services in Academic Libraries by Using Diary Method. 2014; 25(2), 165-187. Available from: doi:10.14699/kbiblia.2014.25.2.165
Kim Sung-Jin. "Analyzing Usage Behavior of Mobile Services in Academic Libraries by Using Diary Method" Journal of the Korean Biblia Society for Library and Information Science 25, no.2 (2014) : 165-187.doi: 10.14699/kbiblia.2014.25.2.165
