@article{ART002094058},
author={Lanju Lee},
title={An Exploratory Study of Information Services Based on User’s Characteristics and Needs},
journal={Journal of the Korean Biblia Society for Library and Information Science},
issn={1229-2435},
year={2016},
volume={27},
number={1},
pages={291-312},
doi={10.14699/kbiblia.2016.27.1.291}
TY - JOUR
AU - Lanju Lee
TI - An Exploratory Study of Information Services Based on User’s Characteristics and Needs
JO - Journal of the Korean Biblia Society for Library and Information Science
PY - 2016
VL - 27
IS - 1
PB - Journal Of The Korean Biblia Society For Library And Information Science
SP - 291
EP - 312
SN - 1229-2435
AB - The purpose of this study is to develop an effective information service process based on user’s characteristics and needs in academic libraries. The process was informed by analysis of the entire information service cycle using real users as an exploratory study. The interview process between the user and information provider, and the information provider’s perspectives regarding information services demonstrated that the user’s information and subject analysis, effective interview methods, communication skills, information provider’s recognition of information services, and core ability are important elements for effective information services.
KW - Information Services;Liaison Service;Information Use Behavior;Academic Libraries;Special Libraries
DO - 10.14699/kbiblia.2016.27.1.291
ER -
Lanju Lee. (2016). An Exploratory Study of Information Services Based on User’s Characteristics and Needs. Journal of the Korean Biblia Society for Library and Information Science, 27(1), 291-312.
Lanju Lee. 2016, "An Exploratory Study of Information Services Based on User’s Characteristics and Needs", Journal of the Korean Biblia Society for Library and Information Science, vol.27, no.1 pp.291-312. Available from: doi:10.14699/kbiblia.2016.27.1.291
Lanju Lee "An Exploratory Study of Information Services Based on User’s Characteristics and Needs" Journal of the Korean Biblia Society for Library and Information Science 27.1 pp.291-312 (2016) : 291.
Lanju Lee. An Exploratory Study of Information Services Based on User’s Characteristics and Needs. 2016; 27(1), 291-312. Available from: doi:10.14699/kbiblia.2016.27.1.291
Lanju Lee. "An Exploratory Study of Information Services Based on User’s Characteristics and Needs" Journal of the Korean Biblia Society for Library and Information Science 27, no.1 (2016) : 291-312.doi: 10.14699/kbiblia.2016.27.1.291
Lanju Lee. An Exploratory Study of Information Services Based on User’s Characteristics and Needs. Journal of the Korean Biblia Society for Library and Information Science, 27(1), 291-312. doi: 10.14699/kbiblia.2016.27.1.291
Lanju Lee. An Exploratory Study of Information Services Based on User’s Characteristics and Needs. Journal of the Korean Biblia Society for Library and Information Science. 2016; 27(1) 291-312. doi: 10.14699/kbiblia.2016.27.1.291
Lanju Lee. An Exploratory Study of Information Services Based on User’s Characteristics and Needs. 2016; 27(1), 291-312. Available from: doi:10.14699/kbiblia.2016.27.1.291
Lanju Lee. "An Exploratory Study of Information Services Based on User’s Characteristics and Needs" Journal of the Korean Biblia Society for Library and Information Science 27, no.1 (2016) : 291-312.doi: 10.14699/kbiblia.2016.27.1.291
