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A Study on the Marketing Effectiveness of the Student Assistants Activities in the School Library

  • Journal of the Korean Biblia Society for Library and Information Science
  • 2017, 28(1), pp.143~165
  • DOI : 10.14699/kbiblia.2017.28.1.143
  • Publisher : Journal Of The Korean Biblia Society For Library And Information Science
  • Research Area : Interdisciplinary Studies > Library and Information Science

Yeyun Choi 1,  GIYEONG KIM 2

1경기도 평내중학교
2연세대학교

Accredited

ABSTRACT

This study aims to examine the effect of students’ library after-school activities on the students and the school library from a marketing perspective and to recommend marketing strategies for school libraries. For the purpose, a questionnaire survey was conducted at nine middle schools in Seoul and Gyeonggi Province, and a series of statistical analyses with the survey data was performed in order for hypothesis testing. The results suggest that the effects of the school library marketing including customer loyalty were influenced by the student assistants’ activities such as internal and experiential marketing factors. Furthermore, the activities of student library assistants can be linked to word-of-mouth marketing. Based on the results, ways to use student assistants in school library marketing are suggested.

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