@article{ART002790724},
author={Younghee Noh and Inho Chang and Ji Hei Kang and Dongho Wang},
title={A Study on the Improvement of Services and Promotion Based on User Perception Analysis of the National Knowledge Information System (NKIS)},
journal={Journal of the Korean Biblia Society for Library and Information Science},
issn={1229-2435},
year={2021},
volume={32},
number={4},
pages={25-46},
doi={10.14699/kbiblia.2021.32.4.025}
TY - JOUR
AU - Younghee Noh
AU - Inho Chang
AU - Ji Hei Kang
AU - Dongho Wang
TI - A Study on the Improvement of Services and Promotion Based on User Perception Analysis of the National Knowledge Information System (NKIS)
JO - Journal of the Korean Biblia Society for Library and Information Science
PY - 2021
VL - 32
IS - 4
PB - Journal Of The Korean Biblia Society For Library And Information Science
SP - 25
EP - 46
SN - 1229-2435
AB - This study was conducted as a basic study to derive improvement measures for NKIS. A survey was conducted on NKIS users and the user’s perception of NKIS was analyzed to derive improvement measures for NKIS. The directions for improvement presented based on the research results are as follows. First, it is necessary to survey the demand for users by occupational group and age and to establish clear targets for NKIS main users. Second, efforts to spread policy information and services are needed. Third, it is necessary to improve and revitalize the public relations method through the introduction of new media while maintaining the direction for public relations. This study presents NKIS user inconveniences and modifications through the NKIS user survey. Through this, it will increase users’ NKIS utilization and contribute to the expansion of new users. In addition, it seems that it can be used as basic data when user perception surveys are conducted on similar information portals in the future. In future research, an in-depth investigation should be conducted to identify actual users of NKIS, and customized promotional measures should be established for users who actually utilize policy information to realize NKIS goals.
KW - National Knowledge Information System;NKIS;Promotion plan;Awareness Survey;Service improvement
DO - 10.14699/kbiblia.2021.32.4.025
ER -
Younghee Noh, Inho Chang, Ji Hei Kang and Dongho Wang. (2021). A Study on the Improvement of Services and Promotion Based on User Perception Analysis of the National Knowledge Information System (NKIS). Journal of the Korean Biblia Society for Library and Information Science, 32(4), 25-46.
Younghee Noh, Inho Chang, Ji Hei Kang and Dongho Wang. 2021, "A Study on the Improvement of Services and Promotion Based on User Perception Analysis of the National Knowledge Information System (NKIS)", Journal of the Korean Biblia Society for Library and Information Science, vol.32, no.4 pp.25-46. Available from: doi:10.14699/kbiblia.2021.32.4.025
Younghee Noh, Inho Chang, Ji Hei Kang, Dongho Wang "A Study on the Improvement of Services and Promotion Based on User Perception Analysis of the National Knowledge Information System (NKIS)" Journal of the Korean Biblia Society for Library and Information Science 32.4 pp.25-46 (2021) : 25.
Younghee Noh, Inho Chang, Ji Hei Kang, Dongho Wang. A Study on the Improvement of Services and Promotion Based on User Perception Analysis of the National Knowledge Information System (NKIS). 2021; 32(4), 25-46. Available from: doi:10.14699/kbiblia.2021.32.4.025
Younghee Noh, Inho Chang, Ji Hei Kang and Dongho Wang. "A Study on the Improvement of Services and Promotion Based on User Perception Analysis of the National Knowledge Information System (NKIS)" Journal of the Korean Biblia Society for Library and Information Science 32, no.4 (2021) : 25-46.doi: 10.14699/kbiblia.2021.32.4.025
Younghee Noh; Inho Chang; Ji Hei Kang; Dongho Wang. A Study on the Improvement of Services and Promotion Based on User Perception Analysis of the National Knowledge Information System (NKIS). Journal of the Korean Biblia Society for Library and Information Science, 32(4), 25-46. doi: 10.14699/kbiblia.2021.32.4.025
Younghee Noh; Inho Chang; Ji Hei Kang; Dongho Wang. A Study on the Improvement of Services and Promotion Based on User Perception Analysis of the National Knowledge Information System (NKIS). Journal of the Korean Biblia Society for Library and Information Science. 2021; 32(4) 25-46. doi: 10.14699/kbiblia.2021.32.4.025
Younghee Noh, Inho Chang, Ji Hei Kang, Dongho Wang. A Study on the Improvement of Services and Promotion Based on User Perception Analysis of the National Knowledge Information System (NKIS). 2021; 32(4), 25-46. Available from: doi:10.14699/kbiblia.2021.32.4.025
Younghee Noh, Inho Chang, Ji Hei Kang and Dongho Wang. "A Study on the Improvement of Services and Promotion Based on User Perception Analysis of the National Knowledge Information System (NKIS)" Journal of the Korean Biblia Society for Library and Information Science 32, no.4 (2021) : 25-46.doi: 10.14699/kbiblia.2021.32.4.025
