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Task Analysis of E-Book Service Academic Librarians Based on Activity Theory

  • Journal of the Korean Biblia Society for Library and Information Science
  • 2021, 32(4), pp.89-109
  • DOI : 10.14699/kbiblia.2021.32.4.089
  • Publisher : Journal Of The Korean Biblia Society For Library And Information Science
  • Research Area : Interdisciplinary Studies > Library and Information Science
  • Received : November 21, 2021
  • Accepted : December 4, 2021
  • Published : December 30, 2021

Cho Yebon 1 Jongwook Lee 2

1동아대학교 도서관
2경북대학교

Accredited

ABSTRACT

The purpose of this study is to provide background information for the improvement of e-Book service task in academic libraries through the task analysis of e-Book service librarians. The semi-structured interviews with 9 participants were analyzed using Activity Theory. The study results showed that participants have used various tools and interacted with diverse people to attain the goals of e-Book services. In addition, the division of labor and rules related to e-Book services were observable. However, there exist some problems in task performance, such as lack of budget, inconvenience of use due to unstandardized e-Book production, and disagreements of opinions. Furthermore, based on participants’ responses, the ways of improvement of e-Book services in academic libraries were suggested in the aspects of content, system, and policy.

Citation status

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