A Study on Improving Turnover Intention: - Focusing on Based Dental Clinics - (이직의도 제고방안에 관한 연구: 치과의원 중심으로 )

김용태; 서재희

A Study on Improving Turnover Intention: - Focusing on Based Dental Clinics -

Journal of Knowledge Information Technology and Systems
Abbr : JKITS
2012, 7(2), pp.145-161
Publisher : Korea Knowledge Information Technology Society
Research Area : Interdisciplinary Studies > Interdisciplinary Research
Published : April 30, 2012

김용태 ¹, 서재희 ²

¹경희대학교 행정학과
²동서대학교

Accredited

ABSTRACT

In this study, the types of organizational culture and their relations with job satisfaction are investigated to suggest strategic plans that may reduce turnover issues in dental clinics by surveying 272 employees at dental clinics located in the Seoul metropolitan area. Specifically, the differences in the types of organizational culture, job satisfaction, and turnover intention based on socio-demographic attributes of those employees are first investigated. The effect of organizational culture and job satisfaction on turnover intention is also confirmed, and the effect of organizational culture on turnover intention with job satisfaction as a mediator is examined. In order to achieve the research objectives, previous studies on organizational culture, job satisfaction, and turnover intention were extensively reviewed, and causal relations were investigated through quantitative data obtained from survey. As a result, rational culture improved job satisfaction and reduced turnover intention. In order to establish rational culture that focuses on work efficiency and productivity of dental clinics, unconstrained communication among employees and developmental culture must first be established.

KEYWORDS

Dental clinic, Turnover intention, Organizational culture, Job satisfaction, Medical Service Quality

Citation status

* References for papers published after 2023 are currently being built.

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