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A Study of the Bank Branches Selection Attribute Analysis using Analytic Hierarchy Process

  • Korea Real Estate Review
  • 2013, 23(1), pp.197-221
  • Publisher : korea real estate research institute
  • Research Area : Social Science > Law > Law of Special Parts > Law of Real Estate

김선철 1 Byeongjun Rhim 2 Baek, Sung-Joon 2

1한성대
2한성대학교

Accredited

ABSTRACT

Store selection factors of bank customers using the AHP Study The purpose of this study, the importance of each factor between and prioritize the importance affecting the selection of existing bank branches, and what priority says new bank branches with the first store opening strategy, considering the characteristics of a rank according to the presence of the importance of choice of customers when opening bank branches used as basic materials for that purpose. Significant factors of the customer’s bank branches factors were divided into stores, store external and internal factors. Stores internal factors banker comfort, store marketing, employee relations, affinity, and separated by an internal bank accessibility stores, external factors, external convenience, bank profitability, image, efficiency. Assessment items in order to analyze the customer’s bank branches factors analysis was weighted by importance and complex priorities. The first one is the distance of the store. The second is the largest store. The third is a low-interest loan products, And the fourth is a high-yield savings products. The fifth is hysterical transportation. Sixth is store distribution. Seventh is floor convenience. Eighth is interior. Ninth is salary bank transfer. Tenth is the workplace business ties.

Citation status

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