A Study on Users’ Awareness and Needs of Exhibit Services in the Presidential Archive : Focusing on Children and Accompanying Adults (대통령기록관 전시서비스에 대한 이용자 인식 및 요구에 관한 연구 : 어린이 및 동반 성인 이용자를 중심으로)

Kim, Hye-yun (김혜윤); Ji Hyun Kim (김지현)

doi:10.20923/kjas.2019.62.139

A Study on Users’ Awareness and Needs of Exhibit Services in the Presidential Archive : Focusing on Children and Accompanying Adults

The Korean Journal of Archival Studies
2019, (62), pp.139-183
DOI : 10.20923/kjas.2019.62.139
Publisher : Korean Society Of Archival Studies
Research Area : Interdisciplinary Studies > Library and Information Science
Received : September 28, 2019
Accepted : October 24, 2019
Published : October 31, 2019

Kim, Hye-yun ¹, Ji Hyun Kim ¹

¹이화여자대학교

Accredited

ABSTRACT

Today, the archives strive to move towards more open and hospitable spaces for its users and to provide differentiated services based on detailed user needs and behavior for their own survival and development. Building services for children is especially vital in changing public awareness and expanding the customer base. Therefore this study aims to present fundamental data required for improving exhibit services by understanding children users’ perceptions and needs. For such purposes, this study examines the cases of both domestic and overseas exhibit services of presidential archives. Also, the study included the surveys of children and parents who have accompanied children visiting the presidential archive and experiencing the exhibit services. This study is meaningful in that it conducted the evaluation of archival exhibit services in the perspective of the children users. In addition, the analysis of children’s satisfactions and needs can contribute to the spread of archival culture and the revitalization of children users’ visitations.

KEYWORDS

Presidential archives, Archival services, Exhibit services, User segmentation, Children users, User evaluation

Citation status

* References for papers published after 2023 are currently being built.

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The Korean Journal of Archival Studies 2023 KCI Impact Factor : 0.98

A Study on Users’ Awareness and Needs of Exhibit Services in the Presidential Archive : Focusing on Children and Accompanying Adults

ABSTRACT

KEYWORDS

Citation status

* References for papers published after 2023 are currently being built.

The Korean Journal of Archival Studies 2023 KCI Impact Factor : 0.98

A Study on Users’ Awareness and Needs of Exhibit Services in the Presidential Archive : Focusing on Children and Accompanying Adults

ABSTRACT

KEYWORDS

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KCI Citation Counts (2)

REFERENCES (27) * References for papers published after 2023 are currently being built.

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* References for papers published after 2023 are currently being built.