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A Study on Users’ Awareness and Needs of Exhibit Services in the Presidential Archive : Focusing on Children and Accompanying Adults

  • The Korean Journal of Archival Studies
  • 2019, (62), pp.139-183
  • DOI : 10.20923/kjas.2019.62.139
  • Publisher : Korean Society Of Archival Studies
  • Research Area : Interdisciplinary Studies > Library and Information Science
  • Received : September 28, 2019
  • Accepted : October 24, 2019
  • Published : October 31, 2019

Kim, Hye-yun 1 Ji Hyun Kim ORD ID 1

1이화여자대학교

Accredited

ABSTRACT

Today, the archives strive to move towards more open and hospitable spaces for its users and to provide differentiated services based on detailed user needs and behavior for their own survival and development. Building services for children is especially vital in changing public awareness and expanding the customer base. Therefore this study aims to present fundamental data required for improving exhibit services by understanding children users’ perceptions and needs. For such purposes, this study examines the cases of both domestic and overseas exhibit services of presidential archives. Also, the study included the surveys of children and parents who have accompanied children visiting the presidential archive and experiencing the exhibit services. This study is meaningful in that it conducted the evaluation of archival exhibit services in the perspective of the children users. In addition, the analysis of children’s satisfactions and needs can contribute to the spread of archival culture and the revitalization of children users’ visitations.

Citation status

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