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A Study on the Development of Components for Local Government’s Records Management of Social Media Guidelines : Focused on Overseas Policy·Cases

  • The Korean Journal of Archival Studies
  • 2020, (65), pp.111-150
  • DOI : 10.20923/kjas.2020.65.111
  • Publisher : Korean Society Of Archival Studies
  • Research Area : Interdisciplinary Studies > Library and Information Science
  • Received : June 30, 2020
  • Accepted : July 18, 2020
  • Published : July 31, 2020

Lee, Jung-min 1,  JungEun Lee 1,  CheongRyong Shin 1,  Hyo-Jung Oh 1

1전북대학교

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ABSTRACT

Social media, also known as the ‘revolution of communication’, has become a major means of communication and service in contemporary society. Unlike existing media, the advantage of being able to deliver interactive information is already beyond the level of use between individuals and government efforts to use it. In fact, local governments in Korea operate one or more social media services for various purposes, which promotes policies of local governments or provides prompt information to local residents. These social media records are based on public business and should be managed as records. However, the legal basis for managing records of social media in the area of public records management is currently small, and each local government does not recognize the need for records management. Social media operate by local governments are not only of different types but also difficult to manage as standardized guidelines. Nevertheless, minimal guidance is needed to manage and preserve social media records. The purpose of this study is to draw out the least common elements in the preparation of guidelines for social media record management. For this purpose, the guidelines and policies established by advanced countries that already systematically manage social media were analyzed and the items and characteristics were derived. In addition, the guidelines were checked for application by comparing actual social media records with social media archives. This study is meaningful in that it proposed components that should be included in the development of guidelines for the management of social media records in local governments through the actual status of social media archive operations.

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This paper was written with support from the National Research Foundation of Korea.
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