@article{ART000920004},
author={Kim, Hong-bumm and 이상건},
title={The Relationship Between Influence Strategies and Conflict in Fast Food Franchise System},
journal={Journal of Tourism Sciences},
issn={1226-0533},
year={2002},
volume={25},
number={4},
pages={67-86}
TY - JOUR
AU - Kim, Hong-bumm
AU - 이상건
TI - The Relationship Between Influence Strategies and Conflict in Fast Food Franchise System
JO - Journal of Tourism Sciences
PY - 2002
VL - 25
IS - 4
PB - The Tourism Sciences Society Of Korea
SP - 67
EP - 86
SN - 1226-0533
AB - This paper analyzes fast-food franchise management in their relationship with the franchisees and franchisors. Contrary to the results suggested by Schul & Babakus, and Brown, et. al., authors indicated that direct or indirect strategies did not show any impact on managerial conflict. Conclusion is that franchisors’ influence strategies do not have any impact on franchisees’ conflict when it is in uncompetitive environment where brand power is dominated. As time goes by and when franchisees achieve more choices and the competing power, franchisors learn how to deal with franchisees by using of direct and indirect influence strategies, building a successful franchise system by managing the conflict.
KW -
DO -
UR -
ER -
Kim, Hong-bumm and 이상건. (2002). The Relationship Between Influence Strategies and Conflict in Fast Food Franchise System. Journal of Tourism Sciences, 25(4), 67-86.
Kim, Hong-bumm and 이상건. 2002, "The Relationship Between Influence Strategies and Conflict in Fast Food Franchise System", Journal of Tourism Sciences, vol.25, no.4 pp.67-86.
Kim, Hong-bumm, 이상건 "The Relationship Between Influence Strategies and Conflict in Fast Food Franchise System" Journal of Tourism Sciences 25.4 pp.67-86 (2002) : 67.
Kim, Hong-bumm, 이상건. The Relationship Between Influence Strategies and Conflict in Fast Food Franchise System. 2002; 25(4), 67-86.
Kim, Hong-bumm and 이상건. "The Relationship Between Influence Strategies and Conflict in Fast Food Franchise System" Journal of Tourism Sciences 25, no.4 (2002) : 67-86.
Kim, Hong-bumm; 이상건. The Relationship Between Influence Strategies and Conflict in Fast Food Franchise System. Journal of Tourism Sciences, 25(4), 67-86.
Kim, Hong-bumm; 이상건. The Relationship Between Influence Strategies and Conflict in Fast Food Franchise System. Journal of Tourism Sciences. 2002; 25(4) 67-86.
Kim, Hong-bumm, 이상건. The Relationship Between Influence Strategies and Conflict in Fast Food Franchise System. 2002; 25(4), 67-86.
Kim, Hong-bumm and 이상건. "The Relationship Between Influence Strategies and Conflict in Fast Food Franchise System" Journal of Tourism Sciences 25, no.4 (2002) : 67-86.
