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A Study on the Relationship between Emotional Leadership and Job Stress, Turnover Propensity

  • Journal of Tourism Sciences
  • Abbr : JTS
  • 2007, 31(5), pp.375-392
  • Publisher : The Tourism Sciences Society Of Korea
  • Research Area : Social Science > Tourism

구정대 1

1경남대학교

Accredited

ABSTRACT

This empirical research examines the effects of emotional leadership on employee’s job stress and turnover propensity in the hotel company. The data were collected from employees in deluxe hotels of Busan with the questionnaires. To achieve the study objective, a total of 209 valid questionnaires are statistically analyzed, using frequency analysis, factor analysis, reliability analysis and multiple regression analysis.The results of analysis are as follows: first, the emotional leadership partly effects on employee’s job stress. Second, employee’s job stress was positively related to turnover propensity. Third, the emotional leadership had significant effects on employee’s turnover propensity. In conclusion, this study has provided sufficient evidences for future research to investigate the role of emotional leadership in the hotel industry.핵심용어(Key words):리더십(Leadership), 감성적 리더십(Emotional leadership), 직무스트레스(Job stress), 이직성향(Turnover propensity)

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