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@article{ART001088011},
author={Lee, Hyung-ryong and 조주은},
title={The Effects Of Airline Service Orientation on Perceived Organizational Support and Organizational Performance},
journal={Journal of Tourism Sciences},
issn={1226-0533},
year={2005},
volume={29},
number={2},
pages={53-72}

TY - JOUR
AU - Lee, Hyung-ryong
AU - 조주은
TI - The Effects Of Airline Service Orientation on Perceived Organizational Support and Organizational Performance
JO - Journal of Tourism Sciences
PY - 2005
VL - 29
IS - 2
PB - The Tourism Sciences Society Of Korea
SP - 53
EP - 72
SN - 1226-0533
AB - Impact of the service orientation on perceived organizational support is important for organizational commitment of air flight attendant. Questionnaire survey was conducted to those working at airlines for a month during 2004 and 2005 period. To test analysis regression method was used.The results of analyses are: it was signification correlation between the service orientation of the perceived organizational support. Authors could find a significant correction between the service orientation of an airline company and the performance of an organization. In the service businesses where the human resource plays an important role, the capability of the staffs to provide high-level service will greatly contribute to the enhancement of service quality and productivity of the airlines.
KW -
DO -
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ER -

Lee, Hyung-ryong and 조주은. (2005). The Effects Of Airline Service Orientation on Perceived Organizational Support and Organizational Performance. Journal of Tourism Sciences, 29(2), 53-72.

Lee, Hyung-ryong and 조주은. 2005, "The Effects Of Airline Service Orientation on Perceived Organizational Support and Organizational Performance", Journal of Tourism Sciences, vol.29, no.2 pp.53-72.

Lee, Hyung-ryong, 조주은 "The Effects Of Airline Service Orientation on Perceived Organizational Support and Organizational Performance" Journal of Tourism Sciences 29.2 pp.53-72 (2005) : 53.

Lee, Hyung-ryong, 조주은. The Effects Of Airline Service Orientation on Perceived Organizational Support and Organizational Performance. 2005; 29(2), 53-72.

Lee, Hyung-ryong and 조주은. "The Effects Of Airline Service Orientation on Perceived Organizational Support and Organizational Performance" Journal of Tourism Sciences 29, no.2 (2005) : 53-72.

Lee, Hyung-ryong; 조주은. The Effects Of Airline Service Orientation on Perceived Organizational Support and Organizational Performance. Journal of Tourism Sciences, 29(2), 53-72.

Lee, Hyung-ryong; 조주은. The Effects Of Airline Service Orientation on Perceived Organizational Support and Organizational Performance. Journal of Tourism Sciences. 2005; 29(2) 53-72.

Lee, Hyung-ryong, 조주은. The Effects Of Airline Service Orientation on Perceived Organizational Support and Organizational Performance. 2005; 29(2), 53-72.

Lee, Hyung-ryong and 조주은. "The Effects Of Airline Service Orientation on Perceived Organizational Support and Organizational Performance" Journal of Tourism Sciences 29, no.2 (2005) : 53-72.