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Examining the Effect of Hotel Employees' Psychological Contract Violation

  • Journal of Tourism Sciences
  • Abbr : JTS
  • 2004, 28(3), pp.283-305
  • Publisher : The Tourism Sciences Society Of Korea
  • Research Area : Social Science > Tourism

Kwanggeun Kim 1 송지준 2

1대구대학교
2경북외국어대학교

Accredited

ABSTRACT

In spite of the proliferation of social exchange-related studies, few studies have investigated the psychological contract violation of hotel employees from the point of view of organizational duty. The study aimed to investigate how to minimize hotel employees’ of psychological contract violation. Psychological contract violation was regarded as the concept in which leader-member exchange (LMX) and interactional justice were antecedents. Reaction variables to a psychological contract violation were seen as organizational comitment. The results of psychological contract violation affected leader-member exchange, but positively influenced organizational commitment. Therefore, leader-member exchanges were regarded as antecedents in minimizing contract violation. Leader-member exchanges, interactional justice, and psychological contract violation were found to have a significant, indirect impact on organizational comitment.

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