@article{ART001088910},
author={최금창 and 최우성},
title={The Effect of Hotel Employee's Emotional Intelligence on Performance},
journal={Journal of Tourism Sciences},
issn={1226-0533},
year={2006},
volume={30},
number={6},
pages={113-133}
TY - JOUR
AU - 최금창
AU - 최우성
TI - The Effect of Hotel Employee's Emotional Intelligence on Performance
JO - Journal of Tourism Sciences
PY - 2006
VL - 30
IS - 6
PB - The Tourism Sciences Society Of Korea
SP - 113
EP - 133
SN - 1226-0533
AB - This study is to identify the influences of emotional intelligence on the performance in the organizations. The results suggest that all the five sub-factors were influential. Those results might be used to practice emotion management at hotels, where good human service is essential for business success, since emotional intelligence has significant impacts on employees performance. Further the results may have important implications for human resource management in an organization. Thus if an establishment should intervene in a way that increases the emotional intelligence of the employees, one is encouraged to be able to not only cause them to change their acts, but also make employees perform better and more effectively.핵심용어(Key words):감성지능(Emotional Intelligence), 성과(Performance), 직무(Job), 호텔종사원(Hotel Employee)
KW -
DO -
UR -
ER -
최금창 and 최우성. (2006). The Effect of Hotel Employee's Emotional Intelligence on Performance. Journal of Tourism Sciences, 30(6), 113-133.
최금창 and 최우성. 2006, "The Effect of Hotel Employee's Emotional Intelligence on Performance", Journal of Tourism Sciences, vol.30, no.6 pp.113-133.
최금창, 최우성 "The Effect of Hotel Employee's Emotional Intelligence on Performance" Journal of Tourism Sciences 30.6 pp.113-133 (2006) : 113.
최금창, 최우성. The Effect of Hotel Employee's Emotional Intelligence on Performance. 2006; 30(6), 113-133.
최금창 and 최우성. "The Effect of Hotel Employee's Emotional Intelligence on Performance" Journal of Tourism Sciences 30, no.6 (2006) : 113-133.
최금창; 최우성. The Effect of Hotel Employee's Emotional Intelligence on Performance. Journal of Tourism Sciences, 30(6), 113-133.
최금창; 최우성. The Effect of Hotel Employee's Emotional Intelligence on Performance. Journal of Tourism Sciences. 2006; 30(6) 113-133.
최금창, 최우성. The Effect of Hotel Employee's Emotional Intelligence on Performance. 2006; 30(6), 113-133.
최금창 and 최우성. "The Effect of Hotel Employee's Emotional Intelligence on Performance" Journal of Tourism Sciences 30, no.6 (2006) : 113-133.
