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The Role of Willingness to Participation Behavior on the Loyalty toward Festival: Moderating Role of Perceived Behavioral Control

  • Journal of Tourism Sciences
  • Abbr : JTS
  • 2009, 33(2), pp.123-143
  • Publisher : The Tourism Sciences Society Of Korea
  • Research Area : Social Science > Tourism

Bae ki Chel 1 신학진 1 Hwang Yoon Yong 2 Choi, Soow-A 3

1전주기전대학
2조선대학교
3 조선대학교

Accredited

ABSTRACT

This study examines the relationship between participant loyalty and service quality in a festival services context, and attempts to identify the role of willingness to participation behavior and participant satisfaction. In particular, writers focused on the moderating role of perceived behavioral control(PBC) among their relationships. Survey data were drown from a N(regional) herb festival. Authors found the service quality had a positive effect to the willingness to participation behavior, the satisfaction, and the participant loyalty. In addition, the PBC has a moderating effect to the relationship between satisfaction and loyalty. Finally, implications for tourism festival theory and practitioners were discussed with future researches ahead.

Citation status

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