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The Relationship Between Managers' Leadership Role, Part-time Employees' Followership Traits, and Job Satisfaction in a Restaurant Chain

  • Journal of Tourism Sciences
  • Abbr : JTS
  • 2009, 33(5), pp.187-207
  • Publisher : The Tourism Sciences Society Of Korea
  • Research Area : Social Science > Tourism

장기룡 1

1세종대학교

Accredited

ABSTRACT

This study examines how part-time employees' perception of restaurant managers' leadership affects employees followership traits and job satis- faction. It also investigates the effect of employees' followership traits on their level of job satisfaction. In order to test these effects, secondary data were obtained from 1,343 employees of a nationwide restaurant chain. Results show that restaurant managers' leadership role has a positive effect on part-time employees' followership traits such as team sprit, passion for custo- mers, communication with managers, and a positive attitude toward company. Restaurant managers' leadership role also has a positive impact on the part-time employees' level of job satisfaction. Furthermore, all the follower- ship traits of the employees' were associated with their level of job satis- faction. The results imply that relationships exists between managers' leadership role, part-time employees' followership traits, and job satisfaction.

Citation status

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