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A Study on the impact of Organizational Culture on Role Stressors and Job Satisfaction

  • Journal of Tourism Sciences
  • Abbr : JTS
  • 2009, 33(5), pp.363-385
  • Publisher : The Tourism Sciences Society Of Korea
  • Research Area : Social Science > Tourism

lim jae moon 1 Bongheon Kwon 2

1백석문화대학교
2백석대학교

Accredited

ABSTRACT

This study was designed to identify the corporate cultures most effective at increasing hotel employees' job satisfaction. The influence of job related stress and role conflict was studied as mediating variables in the relationship between corporate culture and employee job satisfaction. Data were collected from 10 five star hotels in Seoul. A total of 365 questionnaires were used for data analyses. Results of SEM analysis showed that role orientation culture might mitigate the employees' role ambiguity. However, power orientation culture has a statistically significant positive effect on the role conflict as well as the role ambiguity, and consequently has a negative effect on job satisfaction This study concluded with several recommendations for enhancing hotel employees' job satisfaction from the corporate culture perspective.

Citation status

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