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@article{ART001459686},
author={Lim, Jieun and Kim， Kyung Sook},
title={The Difference of Management Performance Perception among Hotel Banquet Employees: The Internal Marketing Perspective},
journal={Journal of Tourism Sciences},
issn={1226-0533},
year={2010},
volume={34},
number={4},
pages={291-310}

TY - JOUR
AU - Lim, Jieun
AU - Kim， Kyung Sook
TI - The Difference of Management Performance Perception among Hotel Banquet Employees: The Internal Marketing Perspective
JO - Journal of Tourism Sciences
PY - 2010
VL - 34
IS - 4
PB - The Tourism Sciences Society Of Korea
SP - 291
EP - 310
SN - 1226-0533
AB - This study was to examine the relationship between perceived internal marketing and management performance among hotel banquet employees. Data were collected from 789 tourist hotel banquet employees at 67 Korea tourist hotels in 2008. Results showed a significant positive correlation between the perceived management performance and internal marketing among the hotel banquet employees. Particularly, perceived level of internal marketing made a positive impact on non-financial competitive aspect of the perceived management performance. Socio-demographic and work charac- teristics also were related to the non-financial competitive factor of the perceived management performance. Specifically, results indicated that working department, work period and level of the hotel have different effects on the perceived management performance. Findings from this study could be used for effective intenal marketing for hotel banquet employees.
KW - Hotel banquet;Internal marketing;Management performance;Interaction
DO -
UR -
ER -

Lim, Jieun and Kim， Kyung Sook. (2010). The Difference of Management Performance Perception among Hotel Banquet Employees: The Internal Marketing Perspective. Journal of Tourism Sciences, 34(4), 291-310.

Lim, Jieun and Kim， Kyung Sook. 2010, "The Difference of Management Performance Perception among Hotel Banquet Employees: The Internal Marketing Perspective", Journal of Tourism Sciences, vol.34, no.4 pp.291-310.

Lim, Jieun, Kim， Kyung Sook "The Difference of Management Performance Perception among Hotel Banquet Employees: The Internal Marketing Perspective" Journal of Tourism Sciences 34.4 pp.291-310 (2010) : 291.

Lim, Jieun, Kim， Kyung Sook. The Difference of Management Performance Perception among Hotel Banquet Employees: The Internal Marketing Perspective. 2010; 34(4), 291-310.

Lim, Jieun and Kim， Kyung Sook. "The Difference of Management Performance Perception among Hotel Banquet Employees: The Internal Marketing Perspective" Journal of Tourism Sciences 34, no.4 (2010) : 291-310.

Lim, Jieun; Kim， Kyung Sook. The Difference of Management Performance Perception among Hotel Banquet Employees: The Internal Marketing Perspective. Journal of Tourism Sciences, 34(4), 291-310.

Lim, Jieun; Kim， Kyung Sook. The Difference of Management Performance Perception among Hotel Banquet Employees: The Internal Marketing Perspective. Journal of Tourism Sciences. 2010; 34(4) 291-310.

Lim, Jieun, Kim， Kyung Sook. The Difference of Management Performance Perception among Hotel Banquet Employees: The Internal Marketing Perspective. 2010; 34(4), 291-310.

Lim, Jieun and Kim， Kyung Sook. "The Difference of Management Performance Perception among Hotel Banquet Employees: The Internal Marketing Perspective" Journal of Tourism Sciences 34, no.4 (2010) : 291-310.