[thesis]
김경희
/ 2009
/ 축제 서비스품질이 축제 이미지와 지각된 가치,행동의도에 미치는 영향 연구
/ 박사
/ 경기대학교
[thesis]
김남훈
/ 2006
/ 관광서비스 품질이 만족도와 재방문의도에 미치는 영향에 관한 연구:동해안관광지의 음식점 서비스를 중심으로
/ 박사
/ 관동대학교
[thesis]
김정준
/ 2009
/ 관광지 유형에 따른 관광동기,관여도와 관광매력성 연구
/ 박사
/ 경기대학교
[thesis]
김준호
/ 2005
/ 서비스 품질에서의 기대변화에 관한 연구
/ 박사
/ 경기대학교
[journal]
김충기
/ 2000
/ 고도경주의 관광이미지에 관한 연구
/ 관광학연구
24(1)
: 41~56
[journal]
김현숙
/ 1997
/ 보행관광을 유도하기 위한 관광정보제공체계의 구축방안에 관한 연구:남원시를 사례로
/ 국토연구
32(5)
: 137~154
[other]
문화체육관광부
/ 2010
/ 도보여행 활성화에 따른 파급효과 분석
[other]
문화체육관광부
/ 2009
/ 스토리가 있는 문화생태탐방로 프로젝트 기본계획
[book]
박강수
/ 2004
/ 호텔․외식․관광마케팅
/ 도서출판 석정
[thesis]
박동균
/ 2003
/ 호텔고객의 지각된 서비스품질과 가치,만족,애호도,재이용의도간의 관계 연구
/ 박사
/ 동아대학교
[journal]
박명호
/ 2000
/ 고객만족의 개념 재정립과 척도개발에 관한 연구
/ 마케팅연구
15(3)
: 95~
[thesis]
석강훈
/ 2007
/ 스포츠 관광객의 편익추구와 라이프스타일을 통한 지각된 가치가 고객만족에 미치는 영향
/ 박사
/ 계명대학교
[other]
심진범
/ 2008
/ 인천시 개항장 도보관광 안내체계 개선 방안
/ 인천발전연구원
[thesis]
오민재
/ 2006
/ 드라마 촬영지 관광객의 이미지에 따른 관광동기 유형별 포지셔닝 연구
/ 박사
/ 경희대학교
[book]
이영관
/ 2009
/ 대한민국 걷기 좋은 길 111
/ 위즈덤 하우스
[journal]
이용기
/ 1999
/ 서비스품질, 점포이미지, 그리고 서비스가치가 고객만족에 미치는 영향
/ 호텔경영학연구
8(2)
: 259~276
[journal]
이제억
/ 2007
/ 항공사e-CRM과 항공사이미지,지각된가치,고객만족,고객충성도간의 영향연구
/ 관광경영학연구
30
: 141~165
[thesis]
장보경
/ 2008
/ 쇼핑관광지 이미지 연구
/ 박사
/ 경기대학교
[thesis]
장호성
/ 2008
/ 관광지 방문 후 이미지가 태도와 구전의도에 미치는 영향
/ 박사
/ 세종대학교
[thesis]
최병길
/ 2010
/ 슬로우 투어리즘 만족과 재방문의도 결정요인에 관한 연구:도보관광지를 중심으로
/ 박사
/ 순천향대학교
[journal]
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/ 1998
/ Medieval Italian pilgrims to Santiago de Compostela: new literary evidence
/ Journal of Medieval History
24(2)
: 177~189
[journal]
Baloglu, S
/ 1999
/ A model of destination image formation
/ Annals of Tourism Research
26(4)
: 868~897
[journal]
Beerli, A
/ 2004
/ Factors influencing destination image
/ Annals of Tourism Research
31(3)
: 657~681
[journal]
Bigne, J. E
/ 2001
/ Tourism Image, Evaluation Variables and After Purchase Behavior: Inter-Relationship
/ Tourism Management
22(6)
: 607~616
[journal]
Bolton, R. N
/ 1991
/ A Longitudinal Analysis of the Impact of Service Changes on Customer Attitudes
/ Journal of Marketing
55
: 1~9
[journal]
Bruwer, J
/ 2003
/ South African wine routes: some perspectives on the wine tourism industry's structural dimensions and wine tourism product
/ Tourism Management
24
: 423~435
[journal]
Chaudhary, M
/ 2000
/ India's Image as a Tourist Destination-a Perspective of Foreign Tourists
/ Tourism Management
21
: 293~297
[journal]
Chon, K
/ 1991
/ Tourism destination image modification process. Marketing implications
/ Tourism Management
12(1)
: 68~72
[journal]
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/ 1979
/ Motivation for pleasure vacation
/ Annals of Tourism Research
6(4)
: 408~424
[journal]
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/ 1977
/ Anomie, ego-enhancement and tourism
/ Annals of Tourism Research
4(4)
: 184~194
[journal]
Dodds, W. B
/ 1991
/ Effects of Price Brand, and Store Information on Buyers' Product Evaluations
/ Journal of Marketing Research
28
: 307~319
[journal]
Echtner, C. M.
/ 1993
/ The measurement of destination image an empirical assessment
/ Journal of travel Research
(Spring)
: 3~13
[journal]
Fakeye, P. C
/ 1991
/ Image Differences Between Prospective, First-Time and Repeat Visitors to The Lower Rio Grande Valley
/ Journal of Travel Research
30(2)
: 10~16
[book]
Gale, B. T
/ 1994
/ Managing Customer Value: Creating Quality and service That Customers Can See
/ The Free Press
: 432~
[journal]
Gallarza, M
/ 2006
/ Value Dimensions, Perceived Value, Satisfaction and Loyalty: an Investigation of University Students Travel Behavior
/ Tourism Management
27(3)
: 437~452
[journal]
Gallarza, M. G
/ 2002
/ Destination Image: Towards a Conceptual Framework
/ Annals of Tourism Research
29(1)
: 56~78
[journal]
Gartner, W. C
/ 1987
/ Analysis of state image change over twelve-yea period(1971-1983)
/ Journal of Travel Research
27(fall)
: 15~19
[journal]
Geva, A
/ 1990
/ Duality in Consumer Post-Purchase Attitude
/ Journal of Economic Psychology
12
: 141~164
[journal]
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/ 2008
/ Place attachment, identity and community impacts of tourism-the case of a Beijing hutong
/ Tourism Management
29
: 637~647
[book]
Hunt, H. K
/ 1977
/ CS/D-overview and future research direction, in Conceptualisation and Measurement of Consumer Satisfaction and Dissatisfaction
/ Marketing Science institute
[thesis]
Hunt,J.D
/ 1971
/ Image: A factor in Tourism
/ 박사
/ Colorado State University
[journal]
Jayanti, L. P
/ 1996
/ Service value determination: An integrative perspective
/ Journal of Hospitalality and Leisure Marketing
34(4)
: 5~25
[journal]
Ko, D. W.
/ 2000
/ Five Aspects of Tourism Images : A Review, International
/ Journal of Tourism Sciences
1(1)
: 79~92
[journal]
Lounsbury, J. W
/ Leisure Needs and Vacation Satisfaction
/ Leisure Sciences
14(2)
: 105~119
[journal]
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/ 1997
/ Pictorial element of destination in image formation
/ Annals of Tourism Research
24(3)
: 537~565
[web]
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/ 2004
/ Tourism routes and gateways: key issues for the development of tourism routes and gateways and their potential for Pro-Poor Tourism
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/ The Effect of Price Bundling, on Consumer Perceptions of Value
/ Journal of Service Marketing
15(4)
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[journal]
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/ Service quality, customer satisfaction, and customer value: A holistic Perspective
/ Hospitality Management
18
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[journal]
Oliver,R.L
/ 1993
/ A Conceptual Model of Service Quality and Service Satisfaction: Compatible Goals, Different Concepts
/ Advances in Services Marketing and Management
2
: 65~85
[book]
Pearce,P.L
/ 1982
/ The Social Psychology of Tourist Behavior
/ Pergamon Press
: 155~
[journal]
Petrick, J. F
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/ An Examination of Golf Travelers' Satisfaction, Perceived Value, Loyalty, and Intentions to Revisit
/ Tourism Analysis
6
: 223~237
[journal]
Pizam, A
/ 1978
/ Dimensions of Tourist Satisfaction with A Destination Area
/ Annals of Tourism Research
5(3)
: 314~322
[journal]
Reichheld, F. F
/ 1996
/ Learning From Customer Defections
/ Harvard Business Review
74(2)
: 56~69
[book]
Rendall, L
/ 1996
/ Training for Service Quality in the Hospitality Industry
/ Service Quality in Hospitality Organizations
: 164~182
[book]
Ross,G.F
/ 1994
/ The psychology of tourism
/ Hospitality press
[journal]
Simth, D. C
/ 1992
/ The Role of Competitive Analysis in Implementing a Market Orientation
/ Journal of Services Marketing
6(1)
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[journal]
Tracey C. R
/ 1997
/ Walk about; Walking tours are a way to see the world, at your own pace
/ the environmental magazine
[journal]
Woodside, A
/ 1989
/ A general model of traveller destination choice
/ Journal of Travel Research
27(4)
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[journal]
Zeithaml,V.A
/ 1988
/ Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence
/ Journal of Marketing
52
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