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@article{ART001630895},
author={Chang Pyong Kwon and Ahn Dae Hee and Go, Seog-Young},
title={The Effect of F&B Employees' Social Capital on the Knowledge Management and Job Satisfaction, Organizational Commitment in the Hotel Industry},
journal={Journal of Tourism Sciences},
issn={1226-0533},
year={2012},
volume={36},
number={1},
pages={307-330}

TY - JOUR
AU - Chang Pyong Kwon
AU - Ahn Dae Hee
AU - Go, Seog-Young
TI - The Effect of F&B Employees' Social Capital on the Knowledge Management and Job Satisfaction, Organizational Commitment in the Hotel Industry
JO - Journal of Tourism Sciences
PY - 2012
VL - 36
IS - 1
PB - The Tourism Sciences Society Of Korea
SP - 307
EP - 330
SN - 1226-0533
AB - This study aims to examine the impact of social capital on elements including knowledge management, job satisfaction and organizational commitment on hotel food and beverage employees. Additionally, the study aims to provide strategic management materials which are useful for hotel managers and service marketing business. The results from the surveys conducted indicate the following; First, perceived social capital from the food and beverage employees may be classified into a group of categories comprising terms such as trust, participation, network and norm; Second, trust, participation and network indicate a positive influence on knowledge management; Third, trust, participation and network contribute a positive influence on job satisfaction and organizational commitment; and Fourth, knowledge management. conveys a positive influence on job satisfaction and organizational commitment. The findings further support priority for enhanced employee engagement as means of satisfying enhanced job satisfaction and performance.
KW - Social capital;Knowledge management;Job satisfaction;Organizational commitment
DO -
UR -
ER -

Chang Pyong Kwon, Ahn Dae Hee and Go, Seog-Young. (2012). The Effect of F&B Employees' Social Capital on the Knowledge Management and Job Satisfaction, Organizational Commitment in the Hotel Industry. Journal of Tourism Sciences, 36(1), 307-330.

Chang Pyong Kwon, Ahn Dae Hee and Go, Seog-Young. 2012, "The Effect of F&B Employees' Social Capital on the Knowledge Management and Job Satisfaction, Organizational Commitment in the Hotel Industry", Journal of Tourism Sciences, vol.36, no.1 pp.307-330.

Chang Pyong Kwon, Ahn Dae Hee, Go, Seog-Young "The Effect of F&B Employees' Social Capital on the Knowledge Management and Job Satisfaction, Organizational Commitment in the Hotel Industry" Journal of Tourism Sciences 36.1 pp.307-330 (2012) : 307.

Chang Pyong Kwon, Ahn Dae Hee, Go, Seog-Young. The Effect of F&B Employees' Social Capital on the Knowledge Management and Job Satisfaction, Organizational Commitment in the Hotel Industry. 2012; 36(1), 307-330.

Chang Pyong Kwon, Ahn Dae Hee and Go, Seog-Young. "The Effect of F&B Employees' Social Capital on the Knowledge Management and Job Satisfaction, Organizational Commitment in the Hotel Industry" Journal of Tourism Sciences 36, no.1 (2012) : 307-330.

Chang Pyong Kwon; Ahn Dae Hee; Go, Seog-Young. The Effect of F&B Employees' Social Capital on the Knowledge Management and Job Satisfaction, Organizational Commitment in the Hotel Industry. Journal of Tourism Sciences, 36(1), 307-330.

Chang Pyong Kwon; Ahn Dae Hee; Go, Seog-Young. The Effect of F&B Employees' Social Capital on the Knowledge Management and Job Satisfaction, Organizational Commitment in the Hotel Industry. Journal of Tourism Sciences. 2012; 36(1) 307-330.

Chang Pyong Kwon, Ahn Dae Hee, Go, Seog-Young. The Effect of F&B Employees' Social Capital on the Knowledge Management and Job Satisfaction, Organizational Commitment in the Hotel Industry. 2012; 36(1), 307-330.

Chang Pyong Kwon, Ahn Dae Hee and Go, Seog-Young. "The Effect of F&B Employees' Social Capital on the Knowledge Management and Job Satisfaction, Organizational Commitment in the Hotel Industry" Journal of Tourism Sciences 36, no.1 (2012) : 307-330.