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A Study on the Effects of Role Conflict and Role Ambiguity on Organizational Commitment and Career Development Attitude in the A-Airline Catering Employee: Mediation Role of Job Insecurity

  • Journal of Tourism Sciences
  • Abbr : JTS
  • 2012, 36(8), pp.207-229
  • Publisher : The Tourism Sciences Society Of Korea
  • Research Area : Social Science > Tourism

Cho, Young-Shin 1 Jonglyul Choi 2 Yang Jung Mi 3

1두원공과대학교
2인하공업전문대학
3극동대학교

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ABSTRACT

The purpose of this study is to conduct a theoretical analysis and empirical verification correlation between A-airline catering employee's role conflict and role ambiguity, job insecurity, organizational commitment and attitude towards career development. The results are as follows: Firstly, A-Airline catering employee's role conflict have a positive impact on job insecurity were deemed to be statistically insignificant while role ambiguity positive impact on job insecurity turned out to be statistically significant; Secondly, A-Airline catering employee's job insecurity negative impact on organizational commitment turned out to be statistically significant. A-Airline catering employee's job insecurity positive impact on career development attitude turned out to be statistically insignificant; and Lastly, organizational commitment positive impact on career development attitude were statistically significant. Based on the results of the studies. this study present important strategy for Airline catering employee's human resource administration data. Further discussion on implications or the study and its limitations and suggestion for future research are enclosed.

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