A Study on the Effects of Role Conflict and Role Ambiguity on Organizational Commitment and Career Development Attitude in the A-Airline Catering Employee: Mediation Role of Job Insecurity (A항공사 케이터링 종사원의 역할갈등과 역할모호성이 조직몰입과 경력개발노력태도에 미치는 영향에 관한 연구 - 직무불안정성의 매개역할을 중심으로 -)

Cho, Young-Shin (조영신); Jonglyul Choi (최종률); Yang Jung Mi (양정미)

A Study on the Effects of Role Conflict and Role Ambiguity on Organizational Commitment and Career Development Attitude in the A-Airline Catering Employee: Mediation Role of Job Insecurity

Journal of Tourism Sciences
Abbr : JTS
2012, 36(8), pp.207-229
Publisher : The Tourism Sciences Society Of Korea
Research Area : Social Science > Tourism

Cho, Young-Shin ¹, Jonglyul Choi ², Yang Jung Mi ³

¹두원공과대학교
²인하공업전문대학
³극동대학교

Accredited

ABSTRACT

The purpose of this study is to conduct a theoretical analysis and empirical verification correlation between A-airline catering employee's role conflict and role ambiguity, job insecurity, organizational commitment and attitude towards career development. The results are as follows: Firstly, A-Airline catering employee's role conflict have a positive impact on job insecurity were deemed to be statistically insignificant while role ambiguity positive impact on job insecurity turned out to be statistically significant; Secondly, A-Airline catering employee's job insecurity negative impact on organizational commitment turned out to be statistically significant. A-Airline catering employee's job insecurity positive impact on career development attitude turned out to be statistically insignificant; and Lastly, organizational commitment positive impact on career development attitude were statistically significant. Based on the results of the studies. this study present important strategy for Airline catering employee's human resource administration data. Further discussion on implications or the study and its limitations and suggestion for future research are enclosed.

KEYWORDS

Role conflict, Role ambiguity, Career development attitude, Job insecurity

Citation status

* References for papers published after 2023 are currently being built.

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