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Development of an Emotion Scalerelating to the Consumption of Tourism Products

  • Journal of Tourism Sciences
  • Abbr : JTS
  • 2013, 37(1), pp.55-76
  • Publisher : The Tourism Sciences Society Of Korea
  • Research Area : Social Science > Tourism

Jonghoon Kim 1 박은하 1

1인천대학교

Accredited

ABSTRACT

This study attempted to develop a scale to measure the emotion related to the tourism product consumption by a systematic procedure. The scale development was proceeded through four stages. Initially, 125 emotional descriptors were collected by the unstructured survey method. At the second stage, those unfamiliar to consumers being excluded, 49 descriptors remained for further analyses. At the third stage, factor analysis and multidimensional scaling were used to identify the dimensional structure of emotion. The results showed the existence of eight positive dimensions and five negative elements. At the fourth stage, the scale was assessed for its reliability and explanatory power. Our TCES (Tourism Product Consumption Emotion Scale) showed the high levels of reliability. In addition, TCES provided a rich description in explaining the relationship between the cognitive evaluation of tourism product and the tourist's emotional response. It was concluded that TCES can be utilized for the further progress of theories related to tourism consumption behaviors, and provide useful practical implications in this area.

Citation status

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