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Building Core Competence Model for Human Resources in MICE Industry

  • Journal of Tourism Sciences
  • Abbr : JTS
  • 2013, 37(8), pp.277-295
  • Publisher : The Tourism Sciences Society Of Korea
  • Research Area : Social Science > Tourism

허진 1 Koh Mi Young 2

1한국방송통신대학교
2제주대학교

Accredited

ABSTRACT

This study aimed to develop core competence model for human resource in MICE industry area by selecting the priority of core competencies of human resources. To accomplish the study purpose, reference study was examined related to core competence. Also, for the empirical study, survey of the experts and AHP(Analytic Hierarchy Process) were conducted. In the case of survey of the experts, questionnaires survey were conducted using e-mail, fax, personal visit. As a results of the AHP(Analytic Hierarchy Process) analysis, 5 competence categories and 22 competences were selected and settled priority of competences. Communication with stakeholder, the power of negotiation, ability to plan business were selected the most important competencies by priority. Based on the result of the study, core competence model for MICE human resource was built and suggested practical implications. In future research, it is necessary to investigate behavior index and case of the core competence model.

Citation status

* References for papers published after 2022 are currently being built.