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The Effect of Expectation, Perception of Preparation and Preparation toward Retirement on Organizational Commitment of Flight Attendant in Airline Company

  • Journal of Tourism Sciences
  • Abbr : JTS
  • 2014, 38(10), pp.285-308
  • Publisher : The Tourism Sciences Society Of Korea
  • Research Area : Social Science > Tourism

Choi, Myung-Sun 1 Cho, Yong-Hyun 1

1세종대학교 호텔관광대학

Accredited

ABSTRACT

The purpose of this study is to identify the causal effect between flight attendants’ expectations for retirement, their perception towards preparing for retirement and their preparation for retirement and see how all three factors affect the level of their commitment to the organization. In order for empirical analysis, data were collected among flight attendants working for airlines with 334 valid samples used. The findings are as follows. First, the expectation for retirement among flight attendants had a significant positive effect on the perception of retirement preparation. Second, expectation for retirement had a significant positive effect on the level of actual retirement preparation. Third, perception of retirement preparation had a significant positive effect on the level of actual retirement preparation. Fourth, the level of retirement preparation had a significant positive effect on commitment to the organization. Lastly, between expectations for retirement and organizational commitment, retirement preparation had a significant positive effect.

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