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Positioning Strategy of Global Franchise Coffee Shop's Brands in Busan, Korea

Yim Hui-rang 1 Lee Sangmook 1 Hak-Seon Kim 1

1경성대학교

Accredited

ABSTRACT

The purpose of this study is to investigate positioning strategy according to global franchise coffee shop brands. Discriminant Analysis was utilized to suggest methodological framework that seeks to find their relative positions in the coffee shop brands. As a result, the results show that six factors (employee’s service, brand image, physical environment, marketing, coffee quality, and accessibility) were extracted from Exploratory Factor Analysis that contains twenty seven questions related to service quality of coffee shop. Second, Discriminant Analysis revealed that three factors out of six including brand image, physical environment, and accessibility showed the highest discriminant power. Based on the three factors, positioning maps were made and the location of five brands were identified.

Citation status

* References for papers published after 2023 are currently being built.