Journal of Tourism Sciences 2023 KCI Impact Factor : 2.7
-
pISSN : 1226-0533 / eISSN : 2713-6388
- https://journal.kci.go.kr/JTS
KJCKorea
Journal Central
The Roles of Smart Phone Application User Involvement, Information Value, Use Activities, and e-communication in Relation to Tourism Information
- Journal of Tourism Sciences
- Abbr : JTS
- 2017, 41(3), pp.105-130
- DOI : 10.17086/JTS.2017.41.3.105.130
- Publisher : The Tourism Sciences Society Of Korea
- Research Area : Social Science > Tourism
Sun, Qian－Rong 1, Cho, Mi-hea 2
1조장대학교
2세종대학교
Excellent Accredited
ABSTRACT
As a result of rapidly increased smart-phone application development, it is critical to identify the influential factors of the information search process of users. In addition, the communication activities in the circumstance of smart-phone application need to be identified. Therefore, the purpose of this paper is to investigate the relationships among the information involvement, information value, information search behavior, and the types of e-communication through a smart-phone application in relation to tourism information. A total of 1,040 data were collected from an on-site survey and 480 were analyzed using an SPSS program. The results indicate that the smart phone application user information search activities and types of e-communication should be significantly related to information involvement, perceived information value (hedonic, risk avoidance, utilitarian), and the use of language. This must be done while simultaneously controlling for demographic characteristics. Based on the results of this research, theoretical and practical implications of these findings are discussed.
Statistics
-
588 Viewed
-
1 Downloaded
Tools
Issue List
Citation status
* References for papers published after 2023 are currently being built.
[journal]
권택주
/ 2012
/
Twitter Analysis of Corporate Communication Types and Information Contents in Terms of Product Category and Culture
/ 광고연구
/ 한국광고홍보학회
(92)
: 438~467
[journal]
김기진
/ 2011
/
A Study on the Effect of Easiness to Use the Food Service Related Application of Smart Phone on Intentions of Use: Focused on the Mediation Effect of Familarity and Usefulness
/ 호텔경영학연구
/ 한국호텔외식관광경영학회
20(6)
: 61~81
[journal]
김나은
/ 2010
/
The Effects of Word-of-Mouth Information Quality on Word-of-Mouth Effects in Online Tourism Context
/ 호텔경영학연구
/ 한국호텔외식관광경영학회
19(4)
: 59~79
[journal]
김성섭
/ 2004
/
Cross-cultural Study of Inbound Tourists to Korea
/ 관광레저연구
/ (사)한국관광레저학회
16(1)
: 9~24
[journal]
김성수
/ 2011
/
An Empirical Study on Users' Intention to Use Mobile Applications
/ 한국정보기술학회논문지
/ 한국정보기술학회
9(8)
: 213~228
[confproc]
김승호
/ 2009
/ IPTV 서비스의확산전략
/ 한국산업경영학회 학술대회 발표논문집
: 1~20
[journal]
김용일
/ 2012
/
A Empirical Study on Development of Service Quality Measurement Scales by Using Smart Phone Tourism Information
/ 관광학연구
/ 한국관광학회
36(2)
: 281~300
[journal]
김유경
/ 2002
/
A comparative study on information content of Korea, China and US homepage Ads : Focusing on information culture and internet-related factors
/ 광고학연구
/ 한국광고학회
13(4)
: 281~308
[journal]
김조영
/ 2013
/
A Study of Examining the Relationship between Adoption of Smartphone- Based Tourism Information and Use Intention
/ 관광연구
/ 대한관광경영학회
27(6)
: 15~38
[confproc]
김태양
/ 2012
/ 소셜네트워크 마케팅에서정교화 가능성 모델의 적용 연구: 트위터에서 아이트래커 측정 방법을 중심으로
/ 한국HCI학회 학술대회 발표 논문집
: 954~956
[confproc]
김해룡
/ 2004
/ 인터넷 구전 수용의 영향요인
/ 한국마케팅학회 추계학술대회 발표논문집
: 245~255
[journal]
김형재
/ 2011
/
A Study on the Impact of Customer Satisfaction and Repurchase Intention by the Characteristics of the Airline's Smartphones Application According to Customer Types
/ 유라시아연구
/ 아시아.유럽미래학회
8(3)
: 47~69
[journal]
김희웅
/ 2011
/
An Exploratory Study on the Determinants of Mobile Application Purchase
/ 한국전자거래학회지
/ 한국전자거래학회
16(4)
: 173~195
[journal]
나종연
/ 2010
/
Consumers’ Usage of Online Social Networks: Application of Use-Diffusion Model
/ 소비자학연구
/ 한국소비자학회
21(2)
: 443~472
[thesis]
남유나
/ 2010
/ 마이크로 블로그 서비스의 특성과 발전가능성에 대한 연구 : 트위터와 미투데이 분석을 중심으로
/ 석사
/ 한양대학교 대학원
[journal]
남윤희
/ 2014
/
Identifying potential markets to promote the mobile tourism application service at a tourist site
/ 관광연구
/ 대한관광경영학회
29(5)
: 237~255
[journal]
류인평
/ 2011
/
A Study on the Effects of Tourists' Perceived Risk on Their Behavioral Attitudes and Purchase Intentions
/ 관광연구
/ 대한관광경영학회
26(1)
: 149~168
[journal]
박성희
/ 2004
/
Cross-cultural Analysis on Internet Motives ：South Korea and the U.S.
/ 한국언론학보
/ 한국언론학회
48(4)
: 243~270
[journal]
박종희
/ 2007
/
The Influence of Hedonic Value in Tourism Shopping Behavior
/ 관광연구
/ 대한관광경영학회
21(4)
: 121~138
[confproc]
박철
/ 2005
/ eWOM 효과에 영향을 미치는 요인에관한 비교문화적 실증연구: 한국과 미국을중심으로
/ 한국유통학회 춘계학술대회 발표논문집
: 41~58
[journal]
박현지
/ 2008
/
End user behavior analysis based upon mobile tourism service experience focusing on university students
/ 관광연구
/ 대한관광경영학회
23(1)
: 101~124
[journal]
박현지
/ 2011
/
The Analysis on Relationship among Characteristics of Mobile Tourism Information Service, Experience Value and Usage Intention through Trust and Satisfaction
/ 호텔경영학연구
/ 한국호텔외식관광경영학회
20(1)
: 245~265
[confproc]
배순한
/ 2010
/ 한ㆍ미 모바일 서비스 이용자의 문화적 차이와 기술준비도가 서비스 품질인식에 미치는 영향에관한 연구: KANO 모델을 이용하여
/ 한국경영정보학회 춘계학술대회 발표논문집
: 136~154
[journal]
송기인
/ 2012
/
The Comparison of the Hierarchical Value Map from Smartphone User’s Involvement
/ 사회과학연구
/ 사회과학연구소
28(4)
: 303~328
[journal]
송치훈
/ 2014
/
Impact of Consumer Rating on Mobile Application Sales: A Comparison between Korean and American Consumers
/ 경영학연구
/ 한국경영학회
43(5)
: 1493~1518
[journal]
신동식
/ 2012
/
Impact of Tourism Information e-WOM Characteristics on the Acceptance of e-WOM and Intention of Visit
/ 관광연구
/ 대한관광경영학회
27(2)
: 279~300
[journal]
신동희
/ 2012
/
An Expectation-Confirmation Approach to the Users’ Continued Use of Smart Phone
/ 한국언론학보
/ 한국언론학회
56(2)
: 331~356
[journal]
신종칠
/ 2004
/
A Study on the Impact of Consumer Value on the Mobile Wireless Internet on the Usage Intention and Time of the Mobile Wireless Internet
/ 소비자학연구
/ 한국소비자학회
15(2)
: 125~143
[thesis]
양연로
/ 2010
/ 한ㆍ중 모바일 인터넷 사용의도 비교분석
/ 석사
/ 인천대학교
[journal]
오미영
/ 2002
/
International Public Relations for Improving Country Image：Theories and Strategies
/ 홍보학연구
/ 한국PR학회
6(1)
: 230~267
[journal]
오정학
/ 2006
/
Comparative Study on Foreign Tourists' Behaviors by Nationality-Focused on Hwaseong Castle in Suwon-
/ 관광연구
/ 대한관광경영학회
21(2)
: 141~154
[journal]
우지에
/ 2007
/
A Study on the Preferred Content Types using Mobile Internet Service in Korea and China
/ 한국컴퓨터정보학회논문지
/ 한국컴퓨터정보학회
12(5)
: 203~214
[journal]
유로
/ 2016
/
The Impact of Mobile Travel App Characteristics on User’s Behavioral Intention
/ 관광연구
/ 대한관광경영학회
31(1)
: 253~272
[journal]
유예경
/ 2015
/
A Study on Structure Effects of Mobile Information Service Quality of Travel Products Influencing Information Acquisition Failure and Future Behavior
/ 관광학연구
/ 한국관광학회
39(9)
: 113~127
[journal]
윤유식
/ 2013
/
A study on the Influence of Travel Information Characteristics of Smart-phone on Travel Information Satisfaction, Credibility, and Behavior Intention
/ 관광학연구
/ 한국관광학회
37(5)
: 11~28
[journal]
윤중현
/ 2014
/
A Study on the Effect of User Perceived Mobile Application(App)'s Service Characteristics on Attitude and Willingness to Continue to Use
/ e-비즈니스연구
/ 국제e-비즈니스학회
15(3)
: 359~378
[journal]
이금실
/ 2011
/
The Influence of Travelers' Perception of Smart Phone Services on their Attitude and Intention to Use: An Application of TAM and PDA Theory
/ 관광학연구
/ 한국관광학회
35(2)
: 271~292
[confproc]
이상민
/ 2010
/ 기업의 마이크로 블로그 활용에 대한연구
/ 한국경영정보학회 춘계학술대회 발표논문집
: 169~176
[journal]
이상희
/ 2012
/
The Effect of the Wine Consumers according to the level of Involvement in Perceived Risk and Information Search on Consumer Satisfaction
/ 외식경영연구
/ 한국외식경영학회
15(4)
: 297~319
[journal]
이세진
/ 2012
/
Effective Advertising Message Strategies for eWOM in SNS: Regarding the Tie Strength, Message Characteristics and Product Involvement
/ 광고학연구
/ 한국광고학회
23(4)
: 119~146
[journal]
이승환
/ 2012
/
The influence of attribute recognition of mobile tourism information on acceptance attitude and behavioral intention of tourism information applied by Technology Acceptance Model(TAM)
/ 관광연구저널
/ 한국관광연구학회
26(2)
: 5~21
[journal]
이은선
/ 2012
/
A Study on Companies' Fan Pages on Facebook as a Marketing Communication Channel
/ 광고학연구
/ 한국광고학회
23(2)
: 31~55
[journal]
이은영
/ 2005
/
The Effects of Information Characteristics on Word of Mouth Performance in Online Environment : Focused on the Moderating Effect of Consumer Knowledge
/ 광고학연구
/ 한국광고학회
16(2)
: 145~171
[journal]
이정미
/ 2011
/
Analysing Information Seeking Behavior of Foreigner in Korea: Based on Cultural Differences Between the East and the West
/ 한국비블리아학회지
/ 한국비블리아학회
22(2)
: 161~179
[journal]
이종호
/ 2012
/
A Study on Mobile Advertising Effects for Location-Based Advertisement - Focuse on both of Product Involvement and Forms of Advertising Expression -
/ 경영과 정보연구
/ 대한경영정보학회
31(4)
: 109~137
[journal]
이호규
/ 2011
/
The Exploratory Study of the Meaning of Facebook: Users’ Cognition of Communication Context and the Mode of Communication
/ 사이버커뮤니케이션학보
/ 사이버커뮤니케이션학회
28(4)
: 129~172
[journal]
이혜미
/ 2015
/
Investigating the Changes of Smart Phone Apps Usage Applying Network Analysis: Comparing Usage of The elderly with The young in 2013-2014
/ 사이버커뮤니케이션학보
/ 사이버커뮤니케이션학회
32(3)
: 81~121
[journal]
정경수
/ 2015
/
An Empirical Examination of the Continuance Intention to use on Mobile Communication Service in Korea and China
/ 경영학연구
/ 한국경영학회
44(1)
: 215~246
[journal]
정병호
/ 2014
/
How Much Impact do Social Media Make on Chasm and Buyer's Value? : The Information Accessibility and Trust Effect among Adopting Groups
/ 한국IT서비스학회지
/ 한국IT서비스학회
13(1)
: 221~251
[journal]
정희진
/ 2012
/
Factors Influencing Online Travel Information Value and User's Continuous Intention in Social Media
/ 관광학연구
/ 한국관광학회
36(5)
: 289~308
[journal]
조동혁
/ 2011
/
The Relationships among Perceived Value, Use-Diffusion, Loyaltyof Mobile Instant Messaging Service
/ 지능정보연구
/ 한국지능정보시스템학회
17(4)
: 193~212
[journal]
조성도
/ 2007
/
A Study on the Factors Influencing the Use Diffusion of Technological Products
/ 마케팅연구
/ 한국마케팅학회
22(2)
: 67~86
[journal]
조유제
/ 2011
/
A Study on the Effects of Perceived Characteristicson Continuous Usage Intention in Smartphone Application
/ 한국IT서비스학회지
/ 한국IT서비스학회
10(2)
: 41~60
[journal]
주영혁
/ 2012
/
The Differential Path of the Relationship between the Rate and Variety of Use and WOM
/ 마케팅연구
/ 한국마케팅학회
27(3)
: 97~115
[journal]
최해수
/ 2010
/
Relationship Between Perceived Risk and Tourism Information Search of Outbound Tourists
/ 관광연구
/ 대한관광경영학회
25(2)
: 317~340
[thesis]
戚亮
/ 2011
/ 한국과 중국 소비자의 스마트폰 애플리케이션 활용에 관한 연구
/ 석사
/ 건국대학교 대학원
[journal]
한경희
/ 2007
/
The Effects of Brand Identification on Brand Loyalty in Hotel Customer
/ 관광연구
/ 대한관광경영학회
22(1)
: 221~245
[journal]
한진성
/ 2014
/
An Expectation-Confirmation Model for a Mobile Tourism Application User’s Stickiness
/ 호텔경영학연구
/ 한국호텔외식관광경영학회
23(2)
: 195~217
[journal]
현용호
/ 2012
/
A Study on the Application of the Quality of Smartphone App of Family Restaurants to TAM: A Focus on a Moderating Effect of Voluntariness
/ 기업경영연구
/ 한국기업경영학회
19(2)
: 149~167
[journal]
Antil, J
/ 1984
/ Conceptualization and operationalization of involvement
/ Advances in Consumer Research
11
: 203~209
[journal]
Babin, B
/ 1994
/ Work and/or fun : Measuring hedonic and utilitarian shopping value
/ Journal of Consumer Research
20(4)
: 644~656
[book]
Basteson, J
/ 1989
/ Managing service marketing
/ Dryden Press
[journal]
Batra, R
/ 1990
/ Measuring the hedonic and utilitarian sources of consumer attitudes
/ Marketing Letters
2(2)
: 159~170
[journal]
Bickart, B
/ 2002
/ Expanding the scope of word of mouth : Consumerto-consumer information on the internet
/ Advances in Consumer Research
29(1)
: 428~430
[journal]
Bloch, P
/ 1986
/ Consumer search : An extended framework
/ Journal of Consumer Research
13(1)
: 119~126
[book]
Brown, G
/ 1992
/ Tourism and symbolic consumption
/ Mansell
[journal]
Chatterjee, P
/ 2001
/ Online reviews: Do consumers use them?
/ Advances in Consumer Research
28
: 129~133
[journal]
Cheng, J
/ 2009
/ Why do customers utilize the Internet as a retailing platform?
/ Asia Pacific Journal of Marketing
21(1)
: 144~160
[journal]
Cho, M
/ 2008
/ Information value structure for vacation travel
/ Journal of Travel Research
47(1)
: 72~83
[journal]
Cho, M
/ 2012
/ Travel destination websites : Cross-cultural effects on perceived information value and performance evaluation
/ Journal of Travel &Tourism Marketing
29(3)
: 221~241
[journal]
Dickerson, M
/ 1983
/ Characteristics of adopters and non-adopters of home computers
/ Journal of Consumer Research
10(2)
: 225~235
[journal]
Dickinson, J
/ 2014
/ Tourism and the smartphone app : Capabilities, emerging practice and scope in the travel domain
/ Current Issues in Tourism
17(1)
: 84~101
[journal]
Dimanche, F
/ 1991
/ Testing the involvement profile(IP)scale in the context of selected recreational and touristic activities
/ Journal of Leisure Research
23(1)
: 51~66
[journal]
Dowling, G
/ 1994
/ A model of perceived risk and intended risk-handling activity
/ Journal of Consumer Research
21(1)
: 119~134
[journal]
Duncan, C
/ 1982
/ External search : The role of consumer beliefs
/ Journal of Marketing Research
19(1)
: 32~43
[book]
Hall, E
/ 2000
/ Intercultural communication: A reader
/ Wadsworth Publishing Co
: 34~43
[journal]
Hennig-Thurau, T
/ 2003
/ Electronic word-of-mouth : motives for and consequences of reading customer articulations on the internet
/ International Journal of Electronic Commerce
8(2)
: 51~74
[journal]
Hennig-Thurau, T
/ 2004
/ Electronic word-ofmouth via consumer-opinion platforms:What motivates consumers to articulate themselves on the internet?
/ Journal of Interactive Marketing
18(1)
: 38~52
[journal]
Hirschman, E
/ 1986
/ The effect of verbal and pictorial advertising stimuli on aesthetic, utilitarian and familiarity receptions
/ Journal of Advertising
15(2)
: 27~34
[book]
Hofstede, G
/ 1991
/ Cultures and organizations : Software of the mind
/ McGraw-Hill
[book]
Holbrook, M
/ 1994
/ Service quality : New directions in theory and practice
/ Sage Publications, Inc
[journal]
Horvath, P
/ 1993
/ Sensation seeking risk appraisal and risky behavior
/ Personality and Individual Differences
14(1)
: 41~52
[journal]
Hyun, M
/ 2009
/ Mobilemediated virtual experience in tourism : Concept, typology and applications
/ Journal of Vacation Marketing
15(2)
: 213~225
[journal]
Jarvenpaa, S
/ 1999
/ Consumer trust in an internet store: A cross-cultural validation
/ Journal of Computer-Mediated Communication
5(2)
[web]
Kelly, R
/ 2009
/ Twitter Study-2009
/ http://www.pearanalytics.com/blog/wp~content/uploads/2010/05/Twitter~Study~August~2009.pdf
[journal]
Kennedy-Eden, H
/ 2012
/ A taxonomy of mobile applications in tourism
/ E-review of Tourism Research
10(2)
: 47~50
[journal]
Lang, A
/ 2005
/ It's an arousing, fast-paced kind of world : The effects of age and sensation seeking on the information processing of substance-abuse PSAs
/ Media Psychology
7(4)
: 421~454
[journal]
Locander, W
/ 1979
/ The effect of self-confidence and anxiety on information seeking in consumer risk reduction
/ Journal of Marketing Research
16(2)
: 268~274
[journal]
Midgley, D
/ 1978
/ Innovativeness : The concept and its measurement
/ Journal of Consumer Research
4(4)
: 229~242
[journal]
Money, R. B
/ 2003
/ The effect of uncertainty avoidance on information dearch, planning, and purchases of international travel vacations
/ Tourism Management
24
: 191~202
[journal]
Moutinho, L
/ 1999
/ Using neural networks to understand service risk in the holiday product
/ Journal of Business Research
46(2)
: 167~180
[journal]
Newman, J
/ 1972
/ Prepurchase information seeking for new cars and major household appliances
/ Journal of Marketing Research
9(3)
: 249~257
[journal]
Nishimura, S
/ 2007
/ The use of guidebooks by Japanese overseas tourists : A quantitative approach
/ Journal of Travel Research
45(3)
: 275~284
[journal]
Noble, C
/ 1997
/ Exploring the relationships among liminal transitions, symbolic consumption, and the extended self
/ Psychology & Marketing
14(1)
: 29~47
[journal]
Olney, T
/ 1991
/ Consumer responses to advertising : The effects of ad content, emotions, and attitude toward the ad on viewing time
/ Journal of Consumer Research
17(4)
: 440~453
[journal]
Petty, R
/ 1981
/ Issue involvement as a moderator of the effects on attitude of advertising content and context
/ Advances in Consumer Research
8
: 20~24
[book]
Rogers, E
/ 1995
/ Diffusion of innovation
/ Free Press
[journal]
Samdahl, D
/ 1988
/ A Symbolic interactionist model of leisure : Theory and empirical support
/ Leisure Sciences
10(1)
: 19~32
[book]
Schiffman, L
/ 1994
/ Consumer behavior
/ Prentice Hall
[journal]
Sherry, J
/ 1990
/ Dealers and dealing in a periodic market : Informal retailing in ethnographic perspective
/ Journal of Retailing
66(2)
: 174~200
[journal]
Shih, C
/ 2004
/ Beyond adoption:Development and application of a use-diffusion model
/ Journal of Marketing
68
: 59~72
[journal]
Stokowski, P
/ 1990
/ Extending the social groups model : Social network analysis in recreation research
/ Leisure Sciences
12(3)
: 251~263
[journal]
Sönmez, S
/ 1998
/ Determining future travel behavior from past travel experience and perceptions of risk and safety
/ Journal of Travel Research
37
: 171~177
[journal]
Stephen, W
/ 2008
/ Electronic word-of-mouth in hospitality and tourism management
/ Tourism Management
29(3)
: 458~468
[journal]
Vogt, C
/ 1998
/ Expanding the functional information search model
/ Annals of Tourism Research
25(3)
: 551~578
[confproc]
Wang, D
/ 2010
/ An examination of information services and smartphone applications
/ In Proceedings of the 16th Annual Graduate Student Research Conference in Hospitality and Tourism
: 1~11
[confproc]
Wang, D
/ 2013
/ Transforming the travel experience: The use of smartphones for travel
/ In Proceedings of the Information and Communication Technologies in Tourism 2013
: 58~69
[journal]
Wang, H
/ 2013
/ What affects mobile application use? The roles of consumption values
/ International Journal of Marketing Studies
5(2)
: 11~22
[journal]
Yeung, C
/ 2004
/ Affect, appraisal, and consumer judgment
/ Journal of Consumer Research
31(2)
: 412~424
[journal]
Zaichkowsky, J. L
/ 1985
/ Measuring the involvement construct
/ Journal of Consmer Research
12
: 341~352
[book]
Zuckerman, M
/ 1979
/ Sensation seeking : Beyond the optimal level of arousal
/ Lawrence Erlbaum