Journal of Tourism Sciences 2023 KCI Impact Factor : 2.7
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pISSN : 1226-0533 / eISSN : 2713-6388
- https://journal.kci.go.kr/JTS
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A Study on the Effects of Employees' Multi-Dimensional Perfectionism on Burnout and Job Attitude in the Foodservice Industry: Focused on the Moderating Effects on Division
- Journal of Tourism Sciences
- Abbr : JTS
- 2018, 42(9), pp.139-155
- DOI : 10.17086/JTS.2018.42.9.139.155
- Publisher : The Tourism Sciences Society Of Korea
- Research Area : Social Science > Tourism
Yun-Ju Hong 1, Kim Young Joong 2
1동국대학교 호텔관광경영학부
2동국대학교
Excellent Accredited
ABSTRACT
This purpose of this study was to understand the influence of perfectionism in the foodservice industry upon burnout and job attitude and to empirically analyze the moderating effects of division between the relations of perfection, burnout, job engagement, and turnover intention. Based on a total of 283 employees, this study reviewed the reliability and fitness of the research model and verified a total of six hypotheses using the AMOS program. The hypothesized relationships in the model were simultaneously tested through the use of a structural equation model (SEM). The proposed model provided an adequate data fit, χ2=609.686(df=255), p<0.001, CMIN/df=2.391, IFI=.904, NFI=.845, TLI=.886, CFI=.903, RMSEA=.070. The model's fit was deemed satisfactory, thus providing a good basis for testing the hypothesized paths. The SEM results showed that self-oriented perfectionism (β=.116), other-oriented perfectionism (β=.134), and socially-prescribed perfectionism (β=.300) in the foodservice industry had a positive significant influence on burnout. Also, burnout (β=-.167) had a significant negative influence on job engagement; burnout (β=.203) had a significant positive influence on turnover intention; and job engagement (β=-.358) had a significant negative influence on turnover intention. Limitations and future research directions are also discussed.
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