@article{ART002427645},
author={Kim, Yung-Moon and Kim Chulwon},
title={Developing Indicators to Forecast the Optimal Number of Employees for Hotel MICE},
journal={Journal of Tourism Sciences},
issn={1226-0533},
year={2019},
volume={43},
number={1},
pages={13-35},
doi={10.17086/JTS.2019.43.1.13.35}
TY - JOUR
AU - Kim, Yung-Moon
AU - Kim Chulwon
TI - Developing Indicators to Forecast the Optimal Number of Employees for Hotel MICE
JO - Journal of Tourism Sciences
PY - 2019
VL - 43
IS - 1
PB - The Tourism Sciences Society Of Korea
SP - 13
EP - 35
SN - 1226-0533
AB - This study developed indicators to forecast the optimal number of employees for hotel MICE and to investigate empirically the reliability and validity of those indicators. The dominant approach to manpower planning has long been based on heuristic experience in the hotel and MICE fields, and there is little research in hotel and MICE studies. A focus group interview and two rounds of Delphi technique were conducted to achieve the study goal. Moreover, 289 samples were collected to test the validity and the reliability of the finalized indicators. The study developed 35 indicators with seven factors. This study contributes to the academic and the practical hospitality sectors by helping to identify indicators that would allow a more accurate forecast of the optimal number of employees for hotel MICE.
KW - Hotel MICE;Optimal manpower;Indicators;Delphi
DO - 10.17086/JTS.2019.43.1.13.35
ER -
Kim, Yung-Moon and Kim Chulwon. (2019). Developing Indicators to Forecast the Optimal Number of Employees for Hotel MICE. Journal of Tourism Sciences, 43(1), 13-35.
Kim, Yung-Moon and Kim Chulwon. 2019, "Developing Indicators to Forecast the Optimal Number of Employees for Hotel MICE", Journal of Tourism Sciences, vol.43, no.1 pp.13-35. Available from: doi:10.17086/JTS.2019.43.1.13.35
Kim, Yung-Moon, Kim Chulwon "Developing Indicators to Forecast the Optimal Number of Employees for Hotel MICE" Journal of Tourism Sciences 43.1 pp.13-35 (2019) : 13.
Kim, Yung-Moon, Kim Chulwon. Developing Indicators to Forecast the Optimal Number of Employees for Hotel MICE. 2019; 43(1), 13-35. Available from: doi:10.17086/JTS.2019.43.1.13.35
Kim, Yung-Moon and Kim Chulwon. "Developing Indicators to Forecast the Optimal Number of Employees for Hotel MICE" Journal of Tourism Sciences 43, no.1 (2019) : 13-35.doi: 10.17086/JTS.2019.43.1.13.35
Kim, Yung-Moon; Kim Chulwon. Developing Indicators to Forecast the Optimal Number of Employees for Hotel MICE. Journal of Tourism Sciences, 43(1), 13-35. doi: 10.17086/JTS.2019.43.1.13.35
Kim, Yung-Moon; Kim Chulwon. Developing Indicators to Forecast the Optimal Number of Employees for Hotel MICE. Journal of Tourism Sciences. 2019; 43(1) 13-35. doi: 10.17086/JTS.2019.43.1.13.35
Kim, Yung-Moon, Kim Chulwon. Developing Indicators to Forecast the Optimal Number of Employees for Hotel MICE. 2019; 43(1), 13-35. Available from: doi:10.17086/JTS.2019.43.1.13.35
Kim, Yung-Moon and Kim Chulwon. "Developing Indicators to Forecast the Optimal Number of Employees for Hotel MICE" Journal of Tourism Sciences 43, no.1 (2019) : 13-35.doi: 10.17086/JTS.2019.43.1.13.35