@article{ART002342740},
author={Seung Min Lee and HaeKyung Chung},
title={A Study of Usability for Subway Information Applications - Focused on Smarter Subway,Kakao Subway,Metroid,Subway Korea},
journal={Journal of Communication Design},
issn={1976-1562},
year={2018},
volume={63},
pages={225-236},
doi={10.25111/jcd.2018.63.17}
TY - JOUR
AU - Seung Min Lee
AU - HaeKyung Chung
TI - A Study of Usability for Subway Information Applications - Focused on Smarter Subway,Kakao Subway,Metroid,Subway Korea
JO - Journal of Communication Design
PY - 2018
VL - 63
IS - null
PB - CDAK Society of Communication Design
SP - 225
EP - 236
SN - 1976-1562
AB - The purpose of this study is to present an analysis and direction of whether subway information providing apps provide effective services. To this end, the usability test questionnaires and focus group interviews were used to grasp the user's perception of four typical subway apps in more detail. As a result of the questionnaire, Kakao 's usability score was the highest. Especially, they received high scores in aesthetics and satisfaction items, followed by Smarter subway, Metroid, and Subway Korea. Smarter subway and Metroid showed high scores on usability and ease of learning, but lower scores on aesthetics and satisfaction. Subway Korea showed higher scores on aesthetics items than usability and ease of learning. The subway app should be able to show users precisely and expeditiously the information they need for their busy time. Therefore, it is necessary to stick to basic functions such as route and reverse search through suitable interface considering small mobile screen.
KW - Public Transport;Application;Usability Test
DO - 10.25111/jcd.2018.63.17
ER -
Seung Min Lee and HaeKyung Chung. (2018). A Study of Usability for Subway Information Applications - Focused on Smarter Subway,Kakao Subway,Metroid,Subway Korea. Journal of Communication Design, 63, 225-236.
Seung Min Lee and HaeKyung Chung. 2018, "A Study of Usability for Subway Information Applications - Focused on Smarter Subway,Kakao Subway,Metroid,Subway Korea", Journal of Communication Design, vol.63, pp.225-236. Available from: doi:10.25111/jcd.2018.63.17
Seung Min Lee, HaeKyung Chung "A Study of Usability for Subway Information Applications - Focused on Smarter Subway,Kakao Subway,Metroid,Subway Korea" Journal of Communication Design 63 pp.225-236 (2018) : 225.
Seung Min Lee, HaeKyung Chung. A Study of Usability for Subway Information Applications - Focused on Smarter Subway,Kakao Subway,Metroid,Subway Korea. 2018; 63 225-236. Available from: doi:10.25111/jcd.2018.63.17
Seung Min Lee and HaeKyung Chung. "A Study of Usability for Subway Information Applications - Focused on Smarter Subway,Kakao Subway,Metroid,Subway Korea" Journal of Communication Design 63(2018) : 225-236.doi: 10.25111/jcd.2018.63.17
Seung Min Lee; HaeKyung Chung. A Study of Usability for Subway Information Applications - Focused on Smarter Subway,Kakao Subway,Metroid,Subway Korea. Journal of Communication Design, 63, 225-236. doi: 10.25111/jcd.2018.63.17
Seung Min Lee; HaeKyung Chung. A Study of Usability for Subway Information Applications - Focused on Smarter Subway,Kakao Subway,Metroid,Subway Korea. Journal of Communication Design. 2018; 63 225-236. doi: 10.25111/jcd.2018.63.17
Seung Min Lee, HaeKyung Chung. A Study of Usability for Subway Information Applications - Focused on Smarter Subway,Kakao Subway,Metroid,Subway Korea. 2018; 63 225-236. Available from: doi:10.25111/jcd.2018.63.17
Seung Min Lee and HaeKyung Chung. "A Study of Usability for Subway Information Applications - Focused on Smarter Subway,Kakao Subway,Metroid,Subway Korea" Journal of Communication Design 63(2018) : 225-236.doi: 10.25111/jcd.2018.63.17
