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The Effect of Organization Conflict on the Organizational Change Readiness and Its Moderate Effect of Psychological Capital

  • Global Creative Leader: Education & Learning
  • Abbr : GCL
  • 2020, 10(2), pp.93-132
  • DOI : 10.34226/gcl.2020.10.2.93
  • Publisher : Research Institute for Gifted & Talented Education, Soongsil University
  • Research Area : Social Science > Education
  • Received : May 17, 2020
  • Accepted : June 10, 2020
  • Published : June 30, 2020

Heo, Dagyeom 1 AH JEONG HONG 1 Chaeyun Jeong 1

1중앙대학교

Accredited

ABSTRACT

Since organizational change has been a critical agenda for companies to survive in this competitive global market, lots of research has been conducted to approve its effective variables and their paths. In this vein, the purpose of this study is to suggest implications for successful organizational change by verifying the mediating effect of personal psychological characteristics between conflict types and organizational change readiness. The survey was conducted on 303 employees of domestic companies, and the data was analyzed using SPSS 23.0. The results of this study were as follows. First, the study shows that relational conflict had a negative effect on organizational change readiness. Second, task conflict also had a negative effect on organizational change readiness. Finally, psychological capital controls the adverse function of conflict on organizational readiness. Based on the findings, the study verified that even if conflicts arise in organizations facing change, they can be alleviated through the inherent motivation of the organizational members. Therefore, the companies need to recognize the psychological capital of their members as an important factor for the success of organizational change and promote it through the development of education and training programs.

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* References for papers published after 2023 are currently being built.

This paper was written with support from the National Research Foundation of Korea.