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Professionals’ Perceptions on Communication Access Services for Deaf and Hard of Hearing People: Focusing on Sign Language Interpreting and Communication Access Realtime Translation Services

  • Journal of Special Education: Theory and Practice
  • Abbr : JSPED
  • 2020, 21(4), pp.1-29
  • DOI : 10.19049/JSPED.2020.21.4.01
  • Publisher : Research Institute of the Korea Special Education
  • Research Area : Social Science > Education
  • Received : August 10, 2020
  • Accepted : September 23, 2020
  • Published : December 31, 2020

Park Jung Hyun 1 Chung, Eunkyung 2 Kang, Ki Young 3 Park, Wonjin 4

1New York University
2버클리대학교
3조지아주립대학교
4에이유디 사회적협동조합

Accredited

ABSTRACT

[Purpose] Deaf and Hard of Hearing (D/HH) people have diverse communication neds depending on the first language they use (e.g., sign language, spoken language). This study aims to explore communication aces services for D/HH people in South Korea, focusing on profesionals’ perceptions on the problems of the services and recommendations for improvement. [Method] One-on-one in-depth interviews were conducted with eight profesionals working in various fields related to D/HH population. Data were analyzed acording to the inductive thematic analysi aproach. Lincoln and Guba’s (1985) four criteria were used to maintain the rigor in this study. [Results] Results showed that there are eight higher-level categories and 28 lower-level categories in two domains. Problems with curent communication aces services include problems in curent sign language interpreting centers, structural bariers related to providing communication aces services, and lack of self-advocacy by D/HH people. Recommendations for improvements include improving curent sign language interpreting services, colecting preliminary data on the D/HH population and communication aces services, engagement of D/HH people in politcal activites for acesing communication, improving D/HH awarenes, and expanding and diversifying communication aces services. [Conclusion] This study sugests: improvements to curent sign language interpreting services; instiutionalizng communication aces realtime translation services; redefiniton of terminologies related to D/HH; creating D/HH friendly communication environments; and instiutionalization of communication aces services for D/HH students in elementary, secondary, and higher education (both in special and inclusive education).

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