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An Analysis of the Factors Influencing the Satisfaction and Intention of Job Information Websites

  • Journal of the Korean Biblia Society for Library and Information Science
  • 2018, 29(2), pp.127-148
  • DOI : 10.14699/kbiblia.2018.29.2.127
  • Publisher : Journal Of The Korean Biblia Society For Library And Information Science
  • Research Area : Interdisciplinary Studies > Library and Information Science
  • Received : May 24, 2018
  • Accepted : June 21, 2018

Rosa Chang 1 Kim, Seonghee 2

1동원대학교
2중앙대학교

Accredited

ABSTRACT

This study defined the influence of the quality of job information websites and of user characteristic factors on the user satisfaction and on the intention of the use thereof based on the technical acceptance model to activate research on job information or job information websites in the category of Library and Information Science, amid studies on the Fourth Industrial Revolution in various disciplines emerging. 230 users experienced in job information websites were surveyed. The surveyed data were analyzed by applying the structural equation model. The results are as follows. Accuracy, security, self-efficacy, the perceived easiness of use had a positive effect on the perceived usefulness. Up-to-dateness, self-efficacy, individual innovation had a significant effect on the perceived easiness of use. The perceived usefulness and the perceived easiness of use had a positive effect on user satisfaction, and the user satisfaction had a significant effect on the intention of use.

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