@article{ART002507399},
author={Shin youngji and Younghee Noh},
title={A Study on User Satisfaction and Demand Survey of Libraries in Hospitals},
journal={Journal of the Korean Biblia Society for Library and Information Science},
issn={1229-2435},
year={2019},
volume={30},
number={3},
pages={291-314},
doi={10.14699/kbiblia.2019.30.3.291}
TY - JOUR
AU - Shin youngji
AU - Younghee Noh
TI - A Study on User Satisfaction and Demand Survey of Libraries in Hospitals
JO - Journal of the Korean Biblia Society for Library and Information Science
PY - 2019
VL - 30
IS - 3
PB - Journal Of The Korean Biblia Society For Library And Information Science
SP - 291
EP - 314
SN - 1229-2435
AB - In this study, to improve the satisfaction of library users in the hospital and to examine how to activate the library in the future, the satisfaction of library, facilities and environment, staff, service, We conducted a demand survey and searched for the operation plan of the library that satisfied the user. As a result, in order to revitalize the library in the hospital, first, in the case of the collection, it is necessary to expand the number of collections of various topics with the latest contents. Second, it is urgent to expand the number of library staff in the hospital. In addition, it is necessary to improve communication expertise based on medical expertise and ability to respond quickly to user requests. Third, it is necessary to expand the size of library and convenience facilities in the hospital by facilities and environment. Fourth, in case of service, it is necessary to improve service quality and provide various services. Experts should provide subject search service, medical information source service, general health information service (patient and carer) according to the user. Finally, in the case of programs, it is necessary to expand the infrastructure for program operation, to diversify the targets, and to extend the program continuity.
KW - Hospital in Library;User Satisfaction;User Demand;Hospital Library;Medical Library
DO - 10.14699/kbiblia.2019.30.3.291
ER -
Shin youngji and Younghee Noh. (2019). A Study on User Satisfaction and Demand Survey of Libraries in Hospitals. Journal of the Korean Biblia Society for Library and Information Science, 30(3), 291-314.
Shin youngji and Younghee Noh. 2019, "A Study on User Satisfaction and Demand Survey of Libraries in Hospitals", Journal of the Korean Biblia Society for Library and Information Science, vol.30, no.3 pp.291-314. Available from: doi:10.14699/kbiblia.2019.30.3.291
Shin youngji, Younghee Noh "A Study on User Satisfaction and Demand Survey of Libraries in Hospitals" Journal of the Korean Biblia Society for Library and Information Science 30.3 pp.291-314 (2019) : 291.
Shin youngji, Younghee Noh. A Study on User Satisfaction and Demand Survey of Libraries in Hospitals. 2019; 30(3), 291-314. Available from: doi:10.14699/kbiblia.2019.30.3.291
Shin youngji and Younghee Noh. "A Study on User Satisfaction and Demand Survey of Libraries in Hospitals" Journal of the Korean Biblia Society for Library and Information Science 30, no.3 (2019) : 291-314.doi: 10.14699/kbiblia.2019.30.3.291
Shin youngji; Younghee Noh. A Study on User Satisfaction and Demand Survey of Libraries in Hospitals. Journal of the Korean Biblia Society for Library and Information Science, 30(3), 291-314. doi: 10.14699/kbiblia.2019.30.3.291
Shin youngji; Younghee Noh. A Study on User Satisfaction and Demand Survey of Libraries in Hospitals. Journal of the Korean Biblia Society for Library and Information Science. 2019; 30(3) 291-314. doi: 10.14699/kbiblia.2019.30.3.291
Shin youngji, Younghee Noh. A Study on User Satisfaction and Demand Survey of Libraries in Hospitals. 2019; 30(3), 291-314. Available from: doi:10.14699/kbiblia.2019.30.3.291
Shin youngji and Younghee Noh. "A Study on User Satisfaction and Demand Survey of Libraries in Hospitals" Journal of the Korean Biblia Society for Library and Information Science 30, no.3 (2019) : 291-314.doi: 10.14699/kbiblia.2019.30.3.291
