The Influences of Cognitive Authority of Online Information Sources on Information Quality Evaluation (온라인 정보원의 인지적 권위에 대한 인식이 정보의 품질 평가에 미치는 영향)

Changho Lee (이창호); YI, YONG JEONG (이용정)

doi:10.14699/kbiblia.2019.30.4.157

The Influences of Cognitive Authority of Online Information Sources on Information Quality Evaluation

Journal of the Korean Biblia Society for Library and Information Science
2019, 30(4), pp.157-173
DOI : 10.14699/kbiblia.2019.30.4.157
Publisher : Journal Of The Korean Biblia Society For Library And Information Science
Research Area : Interdisciplinary Studies > Library and Information Science
Received : November 20, 2019
Accepted : December 9, 2019
Published : December 30, 2019

Changho Lee ¹, YI, YONG JEONG ¹

¹성균관대학교 문헌정보학과

Accredited

ABSTRACT

Due to the fact that cognitive authority influences an individual's thoughts so that a given information is perceived as appropriate, people evaluate information based on their cognitive authority. The purpose of the present study is to examine the perception of the cognitive authority of online information sources used by college students to carry out their academic tasks, and to determine whether such perceptions affect the quality assessment of information sources, such as webpages, e-journals, and Wikipedia,. Specifically, we measured how cognitive authority, which were formed by the author, the surface, and the content of an information source influenced its accuracy, usefulness, completeness, and expertise. For this purpose, online surveys were conducted with college students, and 172 valid responses were obtained. Findings indicated that all the characteristics that formed the cognitive authority of an information source had significant impacts on its accuracy, usefulness, completeness, and expertise. The study suggests academic implications that confirm the associations between cognitive authority and credibility of information in the context of online information sources. Furthermore, the study provides practical implications that system developers or operators of information sources need to consider diverse factors that affect their cognitive authority to promote users' trust on the information that they deliver.

KEYWORDS

Information Evaluation, Information Quality, Credibility, Cognitive Authority, Online Information Sources, College Student

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* References for papers published after 2023 are currently being built.

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Journal of the Korean Biblia Society for Library and Information Science 2023 KCI Impact Factor : 0.82

The Influences of Cognitive Authority of Online Information Sources on Information Quality Evaluation

ABSTRACT

KEYWORDS

Citation status

* References for papers published after 2023 are currently being built.

Journal of the Korean Biblia Society for Library and Information Science 2023 KCI Impact Factor : 0.82

The Influences of Cognitive Authority of Online Information Sources on Information Quality Evaluation

ABSTRACT

KEYWORDS

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* References for papers published after 2023 are currently being built.