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A Study on the Effect of the BSC Perspectives on School Organizations Effectiveness

  • Journal of Knowledge Information Technology and Systems
  • Abbr : JKITS
  • 2012, 7(3), pp.15-24
  • Publisher : Korea Knowledge Information Technology Society
  • Research Area : Interdisciplinary Studies > Interdisciplinary Research
  • Published : June 30, 2012

Yoengtaak Lee 1 JOO,CHUL-AN 2

1동서대학교
2부산대학교

Accredited

ABSTRACT

The purpose of this study is to develop Balances Scorecard(BSC) model of school organizations. Performance measurement tools of BSC have been brought over from the business world, designed and created from the perspectives of profit-based businesses. The BSC is a strategic performance measurement and management tool designed for the private sector acting as a communication/information and learning system. It prescribes a plan for translating ‘vision’ and ‘strategy’ into concrete action across four perspectives(measures) at different stages, depending on the business. These perspectives are ‘financial’, ‘customer’, ‘internal processes’ and ‘learning and growth’, each of which is connected by cause-and-effect relationships that reflect the organization's strategy. The literature search had identified the BSC of school organizations. BSC of school organizations are composed of financial perspective, customer(students & stakeholder), school internal activities, learning and growth of teachers. Empirical result is that school internal activities and financial perspective have direct influence on school organizations effectiveness. And school internal activities have direct influence on customer(students & stakeholder) and learning and growth of teachers.

Citation status

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This paper was written with support from the National Research Foundation of Korea.