A Study on Self-Evaluation Model for Business Performance Improvement at the K University (대학교육기관의 경영성과 개선을 위한 자체평가모델에 대한 연구 : K 대학 사례)

임지연; Min-Jung Lee (이민정)

A Study on Self-Evaluation Model for Business Performance Improvement at the K University

Journal of Knowledge Information Technology and Systems
Abbr : JKITS
2013, 8(6), pp.163-173
Publisher : Korea Knowledge Information Technology Society
Research Area : Interdisciplinary Studies > Interdisciplinary Research
Published : December 31, 2013

임지연 ¹, Min-Jung Lee ²

¹ETRI
²세종사이버대학교

Accredited

ABSTRACT

The government has been comprehended a performance of educational institutions based on self-evaluation for improving their educational capabilities. However, the detailed guidelines are not presented that describe the object should be evaluated but only the approximate guidelines are only suggested. Thus this study suggested Self-evaluation model for business performance improvement. This model systemically approached the key performance indicators from a view point of various managerial frames, i.e. BSC and engineering authentication, and factors related with university-education capabilities. Additionally, this model performs interim appraisal of developed indicators based on SLA, enables continuous management of indicators and supports operating strategies based on the result of evaluating indicators. The model was empirically verified by applying to self-evaluation of K university and evaluated as a top grade for two years in a row.

KEYWORDS

Business Performance in Universities, BSC, PDCA, Self-Evaluation Model

Citation status

* References for papers published after 2023 are currently being built.

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