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The Influence of Executives’ Transformational and Transactional Leadership on Organizational Effectiveness of Workers Hotel

  • Journal of Tourism Sciences
  • Abbr : JTS
  • 2005, 29(3), pp.205-227
  • Publisher : The Tourism Sciences Society Of Korea
  • Research Area : Social Science > Tourism

김근우 1 Kim, Won-In 2

1구미1대학
2계명대학교

Accredited

ABSTRACT

This study is to analyse the effect of hotel managers’ transformational and transactional leadership on the work satisfaction through distributive, procedural and also the effect of work satisfaction on the organizational citizenship behavior, service quality. Empirical findings show that transformational leadership affect the procedural and transactional leadership, while distributive, procedural leadership affect the work satisfaction. Meanwhile work satisfaction was found affecting the organizational citizenship behavior. Finally the test result showed that transformational leadership did not have significant effect on distributive justice.

Citation status

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