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A User-oriented Value Evaluation of Gyeong-Ju Tourism Information System Establishment: The Case of Inbound Tourism

  • Journal of Tourism Sciences
  • Abbr : JTS
  • 2006, 30(1), pp.211-231
  • Publisher : The Tourism Sciences Society Of Korea
  • Research Area : Social Science > Tourism

Roh Chung-Chul 1

1경주대학교

Accredited

ABSTRACT

According to fast development of information technology, the importance of tourism information is getting stronger. This article evaluates Tourism Information System(TIS) for incoming tourists to Gyeong-Ju destination. To evaluate the discrepancy between user's expectation and satisfaction degree in TIS, author infer possible solutions computing the intersection area between importance and satisfaction so that the weak and strong attributes of TIS may be clarified. To establish the validity of decision-making in construction of Gyeong-Ju TIS, author methodologically uses Fuzzy Set and Fuzzy Relation Model that is believed greatly useful to evaluate user's attribute.

Citation status

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